Head of Global Revenue Operations

Job Description

About Mixpanel

Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience.

Mixpanel serves over 30,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore.

About the Role

The Revenue Operations team is responsible for bringing Mixpanel’s vision and strategy to life through close collaboration and partnership with all of our Go-To-Market teams, including Sales, Marketing, and Services. Through deep analytics and operational rigor, the Revenue Operations team drives Mixpanel’s central planning and operating cadences.

Mixpanel is looking for a Head of Global Revenue Operations to drive the next chapter of growth and profitability. The leader will serve as a critical partner for Global Sales Leadership and cross-functional teams.

Responsibilities

• Primary advisor to the SVP of Global Sales on end-to-end Go-To-Market operations
• Support planning cycles including goaling, comp plans, coverage model revisions, territory design, and cascading our financial plan
• Sales systems management and optimization - Salesforce, Clari, Outreach, Gong, etc
• Develop and drive business analytics and reporting
• Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
• Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
• Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
• Collaborate with cross-functional stakeholders to design and execute strategic operational projects to increase sales productivity, execution, operational efficiency, and revenue

We're Looking For Someone Who Has

• 5+ years of total work experience in (Strategy, Finance, Analytics, Sales Operations, Business Operations)
• Expert proficiency in financial modeling and analyzing complex and large data sets
• Outstanding written and oral communication skills
• Track-record of collaborating with cross-functional partners to lead transformation and growth
• Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Bonus Points For

• 4+ years of operating experience in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
• Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
• Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
• Direct or indirect management experience with global sales leaders in worldwide regions
• Demonstrable passion for the data analytics industry
• Comfortable working with ambiguity

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

• Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
• Customer Focus: Our customers’ success is our success
• Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
• Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
• One Team: We can’t win without each other

Why choose Mixpanel?

A clear market leader in the product analytics space, Mixpanel has raised $77M from world-renowned VC firms like Andreessen-Horowitz, Sequoia, and YC, and our revenue has grown significantly since then. Our ambitious, collaborative team makes it possible by finding creative solutions to new challenges with scaling, reliability, design, and customer service.

Mixpanel is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.