Consultant - CDMS Post-Implementation Services (Remote)

Job Description

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation , you will also work for a company focused on making a positive impact on its customers, employees, and communities. The Role Veeva Systems is looking for Consultants, who wish to become experts with the Veeva Vault CDMS Portfolio, a passion for helping customers achieve their business vision, and wish to participate in the transformation of the Life Sciences industry. Consultants are members of our Services Organization providing post-implementation consulting as subject matter experts of Veeva Applications. This role is primarily a remote position working off-site with multiple clients within the EMEA region, occasionally on-site consulting activities will occur. Qualified candidates will be located in Poland.

What You'll Do

• Clinical data management solution design, configuration, and documentation
• Provide post-go-live System Consulting and Administration
• Analyse and deploy new product features
• Maintain Production and Sandbox environments
• Execute Customer Change Requests
• Execute configuration troubleshooting
• Knowledge transfer and ad-hoc training of customer employees
• Interact with Veeva Product Support on customer’s behalf
• Support the Customer in maintaining a validated state for their Vault

Requirements

• Strong desire to learn new things
• At least a Bachelor’s degree in Management Information Systems, Computer Science, Computer Engineering, Math, Bioengineering or other similar degrees
• Excellent verbal and written communication skills in English
• Ability to work remotely and independently with clients
• Experience with fulfilling customer needs and managing expectations
• Ability to quickly understand requirements and design & articulate potential solutions
• Experience with configuring/supporting/implementing IT systems

Nice to Have

• Project Management experience for enterprise software implementations
• Experience with GxP regulations and software validation process
• Experience working with EDC clinical software, and/or trial management software in a consultant role
• Familiarity with CDISC, ODM, and other data management industry standards
• SaaS/Cloud experience in the delivery of clinical trials
• Fluency in more than one European language

Perks & Benefits

• Allocations for continuous learning & development
• Health & wellness programs

#LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. Apply for this job