Product Insights Manager - Soundtrap

Job Description

We are looking for an experienced Insights Leader to join the band! We need a Product Insights Manager to help drive an insights led culture within product development and business development. As an insights team, our mission is to enable evidence-based decision making in our business unit. We achieve this by gaining a deep understanding of our users and our market and establishing trustworthy and impactful metrics to track product improvement, user experience changes and marketing effects. Soundtrap is a collaborative, cloud-based recording studio for music makers and storytellers. As of November 2017, we are a part of the Spotify family. Our mission is to enable any music and podcast creators, no matter where in the world you are or what device you are using. We’re a unit within Spotify, small enough to adapt quickly and make our own decisions, but with all the resources that we need from the larger company.

What you'll do

• Manage a team of Data Scientists and User Researchers setting focus, strategy and priorities for the team's work to maximise influence and impact.
• Establish a data driven culture where insights are used to solve business problems.
• Lead our day-to-day insights practice: managing prioritisation, working rhythms and communication across the team.
• Drive high quality outcomes: ensure insights are robust and impactful, with clear success measurement, identifying areas for improvement and driving optimisations.
• Be autonomous and accountable - taking full ownership over your domain.
• Be an evangelist for Insights work - within the team and beyond.
• Bring our users to the forefront, ensuring data and insights are meaningful, so their needs guide us to the best solutions.
• Facilitate and actively support continuous development of our Data Scientists and User Researchers in the team.
• Continuously analyse our data and find opportunities across our funnel.

Who you are

• Demonstrated ability as a people manager for a product and/or business insights team.
• You have experience in user research, data analytics, or data science.
• You have the technical competence, statistical competence and leadership skills to mentor team members in appropriate methodologies and technical solutions.
• You have experience in both qualitative and quantitative research methods, and you are able to evaluate accuracy and efficiency of scientific models.
• You are a great storyteller and communicator, and can build relationships with a diverse set of colleagues.
• You are capable of tackling ambiguous problem spaces and challenges.
• You have a passion for music making and creativity.
• You have a passion for monetisation and growing a business.

Where you are

• We are a distributed workforce enabling our band members to find a work mode best for them! Where in the world? For this role, it can be within the EMEA region in which we have a work location.
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about about our work from anywhere options here .
• Working hours? We operate within the Central European time zone for collaboration

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 365 million users. Apply for this job