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Senior Manager, Regional GrabAds Marketing (Content)

Grab

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Job Details

Location: Level 15, 1 First Avenue, 2A Dataran Bandar Utama Damansara, Selangor Darul Ehsan, Bandar Utama, 47800 Petaling Jaya, Selangor, Malaysia Posted: Jul 31, 2021

Job Description

We are Grabbing the job detail for you

Get To Know Grab:

Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia. Today, our product platform has evolved to include GrabCar, GrabHitch, GrabExpress, GrabFood and GrabAds.

We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride. If you share our vision of driving South East Asia forward, apply to join our team today.

Get To Know GrabAds:

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

The regional team is based in Singapore, and the role will require you to work hand in hand with regional product management and country teams across Grab’s eight markets, focusing on the areas that matter most to our merchants.

Get to know the Role:

In this role, you will:

  • Define & Implement a content strategy to raise awareness of GrabAds
  • Optimise content to drive relevant traffic to our site, and increase conversion velocity through our content funnel;
  • Manage trade relations, event speaking circuit as part of greater awareness push.

The day-to-day activities:

  • Content Strategy
    • Design and execute a content marketing strategy which supports Ads (SMB and Direct Sales) marketing campaigns in SEAsia - both tactical and long-term
    • Own overall content and engagement calendar and workflows
  • Content Delivery & Support
    • Deliver content that supports the sales team and drives new leads and conversion in our sales funnel. This includes website, case studies, events, thought leadership, reports, blogs, emails & more
    • Partner with front line teams (sales, marketing and operations) to drive effective content marketing initiatives that deliver sales and customer retention.
    • Monitor trends, issues, and topics that matter to Ads customers in SEAsia to create relevant insights reports
  • Test & Optimise :
    • Hypothesize, test, measure, optimize, and scale our marketing content
  • Stakeholder Management:
    • Manage external partners, agencies and freelance writers for content creation and trade engagement work
    • Proactively partner with sales and marketing teams to align on joint priorities so as to ensure world-class quality of any marketing materials that are produced, including web content, webinars, events, white papers, ROI studies, ads, graphics, and videos.
    • Communicate with marketing, executive staff, and sales management on an ongoing basis regarding content performance results

Experience & Skills Requirements:

  • 8-12 years of content marketing/editorial experience.
  • The ability to strategize and formulate plans to achieve an organization's long-term goals.
  • A proven writer with a strong portfolio of workable to turn complex concepts into approachable and easy to understand content.
  • Strong understanding of the user/customer journey to create a differentiated content mix for ToFu, MoFu and BoFu segments
  • Familiar with SEO best practices. Able to incorporate SEO insights into editorial-driven content.
  • Strategic thinker, with the project management and execution skills to manage cross-functional teams across different geographies.
  • Strong sense of accountability and ownership
  • Brilliant collaborator, one team player strong ability to prioritise and balance multiple workstreams.
  • Ability to work in ambiguous environments, embracing change & delivering strong business outcomes.

Education Requirements

  • Bachelor’s degree or equivalent, ideally in Communications

Get to know Grab:

Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.

If you share our vision of driving South East Asia forward, apply to join our team today.

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Note: You must AGREE to proceed.

This Data Protection Notice / Privacy Policy describes how GrabTaxi Holdings Pte Ltd (“Grab”) and its respective subsidiaries, associate companies and jointly controlled entities (“Grab Group”) uses your Personal Data.

“Personal Data” means information about you, from which you are identifiable, including but not limited to your name, identification card number, passport number, nationality, address, telephone number, race, gender, date of birth, marital status, resident status, education background, email address, your occupation, and any other information about you that has been or may be collected, stored, used and processed by Grab Group from time to time which may include sensitive personal data such as data relating to health, political, religious or other similar beliefs.

In some circumstances, you may have provided Personal Data relating to other individuals (such as your referees) and in such circumstances you represent and warrant that you are authorized to provide their Personal Data to the Grab Group and you have obtained their consent for their Personal Data be processed and used in the manner as set forth in this Notice.

When the Personal Data requested through this tool is mandatory, you must provide and agree to the processing of this Personal Data by Grab Group. However, if you do not provide Grab Group your Personal Data, Grab Group will not be able to process your Personal Data for the purposes outlined below and your application may be rejected.

The information provided by you in your employment application will be stored in the GRAB Candidate Application Database. The purposes for which Grab Group processes your Personal Data are as follows:

  1. To verify your identity;
  2. To assess and/or verify your suitability and employability;
  3. To contact you in respect of your application;
  4. To perform other related activities (including surveying and research activities to improve Grab's recruiting processes);
  5. To consider you for future potential opportunities and may include a link to your public social media profile(s) which you have authorized Grab to access by applying with a social media widget/button.

Your information will be accessed by Grab’s internal recruiters, hiring managers, potential managers in the hiring organization and the associated technical and human resources supporting staff. If you decide not to provide us with your personal data in any of the mandatory fields, we will not be able to continue with your employment application using this tool. If you are applying for a particular opening, the data controller/holder of your application information is your potential employer in the GRAB group and your information will be protected in accordance with local law applicable to your potential employer. If you are submitting your application for any open current or future positions, the data holder of your information will be GRAB group until your information is submitted to your potential employer for a vacancy.

Please note that Grab is a Singapore Corporation and while being the holder of your information it will be protected in accordance with Singapore Laws. By registering, you acknowledge and approve that your information may be processed by any member of the Grab Group for the purpose of evaluating your application for employment in the respective countries and performing any related activities. As such, your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than your home nation or otherwise in the country, state and city in which you are present, to companies under Grab Group which are located outside of your home nation and/or where Grab Group’s servers are located outside of your home nation. You understand and consent to the transfer of your Personal Data out of your home nation as described herein. The supplied information will also be protected in accordance with Grab internal policies regarding employee privacy and data security.

You may at any time withdraw from a particular vacancy for which you may be applying by clicking on the withdraw button in the "My Applications" view.

You may view, update or change certain sections of your application. If you wish to obtain additional contact details regarding your data controller/holder, or a copy of your personal information that we keep, or if you become aware that the non-editable information is incorrect and you would like us to correct it or delete it, contact the Grab’s POPS team.

You are further advised that, depending on your jurisdiction and in accordance with applicable law, your ID and password will be deleted within the time permitted by the applicable laws for data retention from the time your application process concludes or the last time you had access to this tool. Your information will be deleted or blocked, and in the latter case, will only be kept and accessible in accordance with applicable law.

IMPORTANT: PLEASE DO NOT input information relating to racial or ethnic origin, political opinion or memberships of political parties, trade-union membership, religious or philosophical beliefs or church membership, and information concerning physical and mental health including pregnancy, illness, handicaps, pathological defects (including pathological addictions), medical treatments and state of health, sexual orientation or activity, criminal records including convictions, decisions of penalties and fines, or other information collected in judicial or administrative proceedings to ascertain an offence or regarding an alleged or suspected committed offence, biometric or genetic information, social welfare needs or benefits or other social welfare assistance received, in the above section.

GRAB is committed to creating a diverse environment and is proud to be an equal opportunity employer

By communicating with Grab Group, by using this application tool or by virtue of your engagement with Grab Group, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by Grab Group as described in this Notice.

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About Grab

Grab is more than just the leading ride-hailing app in Southeast Asia. We use data and technology to improve everything from transportation to payments and logistics across Southeast Asia. Working with governments, drivers, passengers and charities, we aim to unlock the true potential of the region by solving the problems that hinder progress. If you share our vision of Driving Southeast Asia Forward, apply to join our team today.

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