Job Details
Location:
Guadalajara, Jalisco, 44360, Mexico
Posted:
Jul 23, 2021
Job Description
Summary
Posted: Jul 15, 2021 Weekly Hours:
48 Role Number:
200258037 The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Sales organization generates the revenue needed to fuel our Product ongoing development and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the ambassador of Apple to our largest customers. Imagine what you could do here. Are you ready to take this challenge? At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Apple Solutions Consultant is an Apple employee who serves as an Apple brand ambassador and influencer in a Reseller’s store. This role is to grow Apple product sales and add-on business in the point of sale. You will be accountable for sales performance by providing excellent customer service, giving face-to-face product demonstrations, and making sure all elements of merchandising are up to date and maintained according to Apple’s standards.
Key Qualifications
Key Qualifications
- Extraordinary customer service skills
- Strong selling skills passionate about closing sales
- Excellent communication skills (written and verbal)
- Strong team building skills
- Ability to influence others at all levels of the organization (internal / external)
- Fight for Excellence
- Strong presentation / group demo skills
- Experienced in Smartphone / Retail Sales (minimum 2 years)
- Ability to translate “techno speak” into accessible terms
- Proven self-starter with ambitious flair
Description
Description The most important role that the ASC serves is that of providing an excellent Apple Customer Experience. The ASC has the following responsibilities to fulfill: - Sell Apple products and solutions by communicating the benefits and values of the products through product demonstrations - Become a specialist on Apple Ecosystem - Conduct 1:1 and 1:many product demonstrations using Worldwide developed demo scripts for mentorship - Build a community of loyal Apple customers who will come back to consult the ASC on future Apple purchases - Build a strong and trained Virtual Team within the retailers sales force / floor staff with the help of our training tools - Help and improve the partner staffing programs at their stores - Ensuring all merchandising elements (including demo content, as well as all 2D and 3D elements) are current and follow Apple Worldwide standards - Providing daily care and maintaining tidiness according to worldwide guidelines, also submitting maintenance requests when needed through iForms - Flag to his or her manager any maintenance issues with any Apple merchandizing execution in the store - Work collaboratively with other areas of the company and provide key insights on the Apple business in a singular storefront, and identify business opportunities - Monitoring performance results and inventory levels - Monitoring regular competitive/trend tracking - Providing insightful feedback that will help to further develop and improve upon Apple Shop performance
Education & Experience
Education & Experience High School Diploma, college preferred
Additional Requirements
Additional Requirements