TLS Production Operations Quality Manager

Job Description

Description:Leads the RMS TLS Orlando and La Mesa Product Quality Assurance (PQA) organization reporting to the TLS LOB Quality Senior Manager. Primary responsibilities include Product QA oversight and support of all TLS Production including F-35 Training & Logistics, Training System Solutions (TSS), and Enterprise Sustainment Solutions (ESS) programs and also cross-BA and cross-LOB work in the Orlando and La Mesa factories. Provides functional support for analysis of quality data to drive overall process quality improvements, facilitation of root cause analysis, driving containment activities, performing process audits and mentoring the Quality team. Key partner to TLS Operations Director and the Orlando and La Mesa Factory Managers in driving support of Operations objectives while ensuring compliance and competitiveness.
The Product Quality Manager will provide Quality resources for supporting proposals, contract reviews, production start-up support, development, transition to production, production, and lifecycle sustainment/depot support. This position will require a complete understanding of quality tasks as they pertain to production hardware, systems and suppliers/subcontractors, inspections, and customer support. Collaborate with other functions and key stakeholders/customers including Production Operations, Program Management, Engineering, and DCMA.The candidate will provide leadership to the TLS Product Quality team which includes Product Quality Engineers, the Orlando Production Floor Inspection Supervisor, and the La Mesa Quality Lead. (Approximately 20 people 1st line and an additional 20 people second line).
Basic Qualifications:
- Strong communication skills including the ability to interface effectively with functional leadership on strategic and tactical issues affecting the quality of product.
- Experienced leader in various Quality, Operations, and/or Program Management positions with increasing responsibility.
- Knowledge of DOD contract requirements.
- Demonstrated ability to form and maintain exceptional relationships with DCMA and other external customer and certifying agencies (NQA, etc).
- Demonstrated ability to make critical decisions, set priorities and provide succinct direction in a dynamic business environment.
- Demonstrated track record of working with multiple customers and forming strong internal and external customer relationships.
- Ability to balance teaming and flexibility while maintaining independence and ensuring process adherence.
- Demonstrated Full Spectrum Leadership skills.
- Experience building a strong team of direct and matrixed employees.
- Demonstrated ability to drive process improvement and drive change.
- Strong working knowledge of problem solving/root cause analysis and process management.
- Ability to drive the foundation for business and program performance.
- Ability to think and act strategically.
- Ability to give, receive, and act on critical feedback.
- Ability to form creative partnerships to improve execution and competitive performance.
Desired Skills:
Experience in implementing and maintaining
AS9100-certified Quality Management Systems
Knowledge of Lean Six Sigma Tools
Experience in Auditing
Knowledge of SAP/COS, and P2P
Experience using Tableau
Bilingual (English/Spanish)
Experience with Advanced Quality and/or Advanced Manufacturing technology insertions, implementation of digital dashboards and predictive analytics, and a demonstrated innovative digital mindset.