Account Strategist, Large Customers, SEA

Job Description

Who we are At Criteo, our culture is as unique as it is diverse. With offices around the world, our incredible team of 2,600 Criteos collaborates to create an open & inclusive environment. We work together to achieve our goals, push boundaries, and be impactful. All of this supports us in our mission to power the world’s marketers with trusted & impactful advertising. About the role Criteo is in search of an organized self-motivated Account Strategist, Large Customers SEA to join our Account Strategy team in Singapore. You will be working with SEA advertisers from the contract to implementation as well as help with optimizing our ad campaigns for both Criteo and inventory partners while being responsible for managing, maintaining, and upselling post sale communications with our client partners. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.

What You'll Do

• Effectively manage relationships with top SEA advertisers and agencies, with a key focus on Indonesia market
• Drive regular client meetings in the advertiser’s organization
• Ownership of the contact, event and deal information for all client data in the CRM tool
• Aggressively grow revenue and track retention of clients and/or agencies.
• Optimize accounts toward improved account performance for the customer.
• Sales support and activity reporting
• Maintenance of data integrity with in house sales tools
• Proactively identify and suggest new processes toward enhancing Criteo’s service
• Encourage feedback from customers to further strengthen Criteo’s products and services

Who You Are

• BA/BS university degree
• At least 5 years proven experience in direct client relationships in online performance media (affiliate, emailing, search etc.)
• Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention
• Experience & knowledge to manage and grow SEA markets; Indonesia market experience would be an advantage as there is a key focus on growing the Indonesia market
• Ability to assess and resolve advertiser/agency issues encountered in the role and up-sell new products
• Strong analytical and Excel skills
• Experience in using Salesforce and JIRA
• Strong interpersonal and communication skills
• Technical knowledge of site tagging, ad serving and ad ops would be an advantage
• Fluency in Bahasa Indonesia would be ideal as you’d be interacting with Indonesia clients

#LI-RNG At Criteo, we are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. Criteo collects your personal data for the purposes of managing Criteo's recruitment related activities. Consequently, Criteo may use your personal data in relation to the evaluation and selection of applicants. Your information will be accessible to the different Criteo entities across the world. By clicking the "Apply" button you expressly give your consent. Apply for this job