Specialist Sales Representative (Oncology) - QLD

Job Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Eli Lilly we pride ourselves on employing talented and motivated professionals who come to work each day, to make a difference for people the world over by discovering, developing and delivering medicines that improve the outcomes for individual patients. Our long-standing core values of integrity, excellence and respect for people creates an inclusive and collaborative culture where high performance is rewarded.

Life at Lilly Australia

When we fulfill our purpose, we help others fulfill theirs. As an employer, we want to help you fulfill your purpose, too. Our people are the ultimate source of the value we bring to patients and community, and we actively cultivate a culture of teamwork and inclusion - so everyone can bring their authentic self, diverse ideas, perspectives and experiences in the pursuit of our purpose.

In 2021, Lilly Australia has been recognised as a finalist at the Prestigious Australian HR Awards, making us one of the best places to work in Australia.

Your contribution to making life better for Australians

This is a rich opportunity to be part of the Oncology franchise at Lilly Australia and ensure a flawless launch of a transformative new treatment within the Oncology space and ensure strong uptake within NSW/VIC/QLD/SA/WA. We are specifically looking for experienced customer-facing Oncology sales professionals to take our Oncology team to the next level!

Keys to your success will be your ability to engage and build meaningful customer relationships, demonstrate in-depth Scientific and Clinical expertise of your product and disease state, and leverage your strong business ownership to align the needs of your customers with that of the business, in an evolving competitive landscape.

This role will report directly to the Commercial Manager, Oncology and will have close interaction with the cross-functional team supporting the Oncology business such as Marketing and Medical.

It is an expectation of this role that there would be travel involved to service thought-leaders, to target customers and to attend business meetings. The role will involve some evening & weekend work attending company and industry meetings.

KEY RESPONSIBILTIES & ACCOUNTABILTIES

Sales responsibilities:

• Understand customer needs through proficient use of Value Based Selling and Institutional Selling
• High level of scientific/clinical knowledge is required in order to provide approved disease & therapeutic solutions (e.g. approved product information and patient education) to key decision makers and stakeholders
• Understand and clearly communicate product and clinical material with credibility and confidence and ensure your clinical expertise remains current and in line with company requirements
• Develop and successfully execute your Territory Business Plan (which will include plans for your assigned hospital accounts and the HCPs and account stakeholders within these accounts)
• Plan and implement programs within the territory to create awareness and drive adoption during product launch. These will be multi-channel programs including face to face and virtual/interactions (as determined appropriate)
• Ensure financial and commercial analysis of the territory is effective and appropriate
• Manage the territory to maintain profitability
• Implementation, evaluation and timely feedback of Marketing strategy
• Participate in field-based Sales training activities to ensure robust understanding of Lilly’s customer engagement and communication policies and procedures
• Appropriately utilize TL360, Veeva, CLIVE, and other internal tools and systems to understand evolving customer behaviors/preferences and to track performance (e.g., Adoption Ladder status, eP2P and P2P participation, sales trends, etc.)
• Operate with high integrity with customers at all times, including adherence to the Medicines Australia Code of Conduct and Lilly’s internal ethical processes and policies

TERRITORY LOCATIONS

The products and territories may change from time to time depending on business needs. Current portfolio is Oncology with focused attention to launch product. The territory is for NSW/VIC/QLD/SA/WA.

Collaboration & Communication:

• Field Sales
• Field Medical
• Marketing
• Medical
• Commercial Operations and Capabilities

KEY COMPETENCIES AND SELECTION CRITERIA

Qualifications:

Tertiary Qualifications in Science, Business, Nursing or related discipline is essential.

Most Critical Skills & Attributes:

• Selling capability (strategic customer focus)
  • Account & Stakeholder Management – – An ability to manage key accounts within a geographic area and to enhance relationships, to build and increase collaboration, to develop valued relationships with key influencers and teams
  • Scientific knowledge and application – A demonstrated ability to understand and disseminate scientific information and related disease states – at a depth required to credibly communicate with a specialist
  • Strong Professional Communication - Strong interpersonal skills and the ability to share relevant and high quality information
• Business ownership
• Business Acumen - To have an understanding of business drivers for both customer and organisation, cuts through the complexity to solve business problems that creates a mutually beneficial outcome
• Planning and execution - An ability to review data; strategically plan actions that are implemented with the desired outcomes and accountability for these actions.
• High level organizational skills – The ability to prioritize and deliver on customer requirements and complete all administration tasks within the required timeframes
• Leadership
  • Learning agility - To be able to effectively deal with a wide variety of people and challenging situations and is comfortable with complexity, can examine problems carefully and deliver in first time situations.
  • Emotional Intelligence – To be able to evaluate emotions of self and others in order to understand drivers of behavior and build valued relationships, to remain optimistic and positive even in ambiguity or during a setback.
  • Resilience – The demonstrated ability to be determined to achieve a goal, the ability to persevere during times of trial, ability to adapt to change and move forward after disappointments and setbacks
  • Compliance – the ability to understand operating principles, procedures and practices and to operate within them at all times

Skills/Attributes which would make the successful candidate more effective:

• Resourceful and uses Initiative to drive positive outcomes
• Sense of urgency to execute with ability to deliver results
• Influence and Negotiation skills; strong interpersonal and communication skills
• Collaboration: ability to work across team and cross-functionally demonstrating strong team spirit
• Work style: Professional approach, leaning in with optimism and enthusiasm
• Learning Approach: Openness to learning and feedback with a continual focus on increasing competency and skill set

Prior Knowledge or Experience:

• Demonstrated experience and strong success in an Oncology Sales or other Specialty role with similar complexity in Pharma industry is preferable.
• Previous selling experience in a clinical/hospital setting is preferable.
• Sound knowledge of the Oncology environment & customer base is preferable.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.