On Demand Convenience Account Manager

Job Description

On Demand Convenience (Online Groceries) Account Manager

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

The team:

Our On-Demand Convenience (ODC) team owns and manages Deliveroo’s efforts in the online grocery sector in UAE, from managing relationships and performance with key partners as well as establishing new partnerships. We are consultants that use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our ODC partners, supporting them in driving their growth agendas and continuously improving their offering to consumers. Your role will be commercially focused, however you will work cross-functionally with teams including Operations, Marketing and Product to ensure success.

What you will be doing:

• Manage a portfolio of Deliveroo’s most important Convenience and Grocery retailers, including high sales volume drivers and global retail / grocery brands
• Own relationships with key retail / grocery industry stakeholders
• Analyze data to drive growth and profitability, both for your partners and for Deliveroo
• Identify opportunities to improve operational efficiency and unlock growth potential for your portfolio partners
• Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives

What skills you'll need:

• Minimum of 3-5 years of experience in a relevant industry
• Strong analytical and problem-solving skills
• well-organized with excellent team-player qualities
• Strong interpersonal skills to build and maintain relationships
• Agile and highly adaptable to a fast-paced work environment
• Strong knowledge of the restaurant industry is a plus
• Fluency in English is a must

Benefits and Diversity

• 25 days of Annual Holiday Leave
• Work visa
• Comprehensive medical insurance (for employee and dependents)
• Annual home flight tickets (for employee only)
• Free Deliveroo Plus - Free delivery and access to special offers
• Maternity & Paternity benefits
• End of year parties & regular social events
• An extremely fun team to work alongside!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.