Internal Mobility Program Manager, Recruiting Programs

Job Description

Yext (NYSE: YEXT) is building the next big thing in AI search, and the next big thing is answers.
With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links.
We have a big, audacious mission to transform the enterprise with AI search. To achieve that, we need bright minds and diverse perspectives to join our growing company and help us continue to disrupt an industry. Does this sound like you?

Internal mobility is a crucial part of career growth at Yext and must be accessible to employees at all levels. As an Internal Mobility Program Manager at Yext, you will be responsible for designing and managing Yext’s program for internal mobility globally. You will be responsible for defining and managing a process that will help employees apply, interview and transition into new positions at Yext. You will be responsible for the end-to-end facilitation of the program including partnering with hiring managers to highlight available positions to the recruiting and placement of candidates, all the while ensuring a seamless employee experience. The ideal candidate is a creative thinker who can build out the programmatic capability for the function and continually look for efficiencies. In this role, you will act as a trusted advisor and partner to Yext's leadership team and work with everyone in the company to reach Yext’s recruiting goals.
What You’ll Do

• Partner with recruiting and leadership team to develop and improve mobility programs and policies, and provide administrative oversight
• Document processes and policy enhancements
• Manage day-to-day operations including interview coordination, offer processing and feedback loop
• Educate and advise hiring managers on consideration, communication, and feedback for internal candidates
• Provide guidance to internal candidates on career paths at Yext, expectations, and feedback
• Ensure collaboration with stakeholders to determine appropriate ongoing mobility strategy that will provide a seamless mobility experience to employees with minimal disruption to the business
• Identify key data points and trends to establish baseline metrics and reporting; use metrics to identify potential issues and offer recommended solutions
• Partner with Recruiting Operations to sets standards and design tools to support the recruiting team in developing innovative recruitment service delivery strategies
• Drive organizational effectiveness including change management for Yext employees

What You Have

• 3-5 years of experience in operations and/or project management
• Proven experience in building and managing dynamic processes and programs from scratch
• Excellent organization and prioritization skills with proven attention to detail
• Passion for growth and employee development
• Outstanding verbal and written interpersonal skills with sound business judgment and a proven ability to influence others, including technical and non-technical stakeholders
• Capable of handling multiple projects in a dynamic, hyper growth environment
• BA/BS degree or similar college level education (In lieu of degree, 4 years relevant work experience.)

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Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a reasonable accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form .