Job Description

Application Support Engineer I

• Apply
• × Employee Referral Tell Us Who You Are First Name
  Last Name
  E-Mail Address
  Please complete all 3 fields. How Do You Want to Share?
  Close

Cvent is an exciting, fast-growing tech company that provides industry-leading software to more than 300,000 event professionals and hoteliers around the world. The economic significance of our industry is undeniable: Meetings and events boost the global GDP by more than $1.5 trillion and impact nearly 26 million jobs; and for more than 20 years, Cvent has led the transformation of our industry with our market-leading technology.

Cvent, Inc. ( www.cvent.com ) is the world’s leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 4000+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Los Angeles, California. Internationally we have offices in New Delhi, India, and London, England. Cvent has received a number of awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company’s DNA

Job description

We are looking for Computer Science Engineers to join our rapidly growing Technology Team. Cvents Technology Team is responsible for the design, development and support of the company's suite of cloud-based software products. This is a hands-on position with a primary focus on the top tier technical support for products offered by Cvent.

Responsibilities:

• Top-tier software support across our web-based software platforms and backend systems.
• Collaborate with multiple development teams to uncover, analyze and resolve clients issues.
• Gain experience working with different DB technologies, from traditional relational to the latest NoSQL such as Couchbase and queuing mechanisms like RabbitMQ.
• Become a subject matter expert who supplies in-depth technical and business product knowledge to multiple teams.

Qualifications & Skills:

• BS/ BTech in Computer Science, Information Systems or equivalent required.
• 1-3 years of experience developing with C#, ASP.Net/any object-oriented programming language, preferred.
• Familiarity with software deployment, website analytics, web service APIs and version control systems are a plus.
• Excellent problem solving and analytical skills & aptitude for learning new technologies.
• Solid understanding of relational databases and the Software Development Life Cycle.
• Outstanding oral and written communication skills.
• Zealous attention to detail.

Physical Demands Notice