Associate Programmer Analyst (JR102879)

Job Description

Company Description

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at www.broadridge.com to learn more.

Job Description

Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value. We're seeking a Senior Programmer Analyst to join our stellar team.

Responsibilities:

• Review and Analyze Technical Design Documents , use the review process to train and share the product domain knowledge with less experienced team members.
• Conducts an in-depth analysis of Service Requests raised by internal / external clients to determine the appropriate course of action
• Assists Help Desk in meeting the client needs by providing review of information relating to impact processing
• Troubleshoots real-time production issues to ensure a smooth running of the impact application within the prescribed productivity time frame
• Document new/changed operational procedures associated with development/maintenance projects
• Responsible for supporting the testing of enhancements and fixes, and assist functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications
• Recommend solutions and identifies required program corrections that resolve issues that clients have in conducting their day to day business.
• Ensure that the static data/configuration/set up's are accurate in all client regions to minimize functional service requests.
• Participates in peer review processes to ensure the quality of issues turned over to application development/systems support groups is maintained within prescribed quality control standards.
• Diagnose and remediate (where authorized) all production and test service requests assigned to the group.
• Attending the morning batch issues meetings to review all the impactTM end of day issues from the prior night
• Attend the internal and external project status meetings to represent all impactTM issues and provide current status on all unresolved remedies to management and the clients ( upon request )
• Contributes towards enterprise wide metrics collection and participate in action plans.
• Develops and document workarounds for functional issues that client have in test / production environments.
• Assist the operations support group and the service bureau personnel in resolving and executing daily operational tasks.

Qualifications

• Bachelor’s/Master’s or equivalent degree
• 0-3 years of experience in iSeries related technologies
• IBM iSeries technologies – RPG/400, DB2/400, CL/400 Programming, ILE Concepts - CLLE, RPGLE, SQLRPGLE, SQL, ROBOT, SDA, ALDON, NDM/FTP/SFTP, MQ
• Experience working with Broadridge Impact is preferred.
• Excellent Analytical Skills
• Good Communication Skills
• MS Office
• Highly Preferred:
• Mathematical aspects of bond pricing and trading; Securitized Assets; Mortgage-backed securities; Money Market Instruments
• Fixed income backoffice Operations/Clearance Operations

#LI-PP1

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. "Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected]

Job Location