Sr. Program Manager, GSF, Ops Integration

Job Description

DESCRIPTION

Global Specialty Fulfillment is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role designing world class under-the-roof processes to increase operational performance, benchmarking / standardizing performance and eliminating quality defects. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role is located in Seattle or Nashville.
Responsibilities include:
· Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
· Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2021 variable cost and quality goals
· Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
· Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
· Developing Amazon best practices for internal operations
· Leveraging analytics to support the future state of the business