Lead Customer Security Analyst

Job Description

● Oversee the ongoing activities of the Customer Trust Operations Team to execute requests with excellence and contribute to defined development goals.

● Manage a small team of operational team members including performance management, individual coaching and day-to-day guidance. Leverage cybersecurity understanding to respond to third-party security inquiries from customers as submitted by our sales and customer support teams including analysis of the inquiry, application of security information and documentation, working with technology and security stakeholders.

● Maintain operational processes that meet the defined program goals and ensure efficiencies can be identified and aligned to meet and exceed the needs of Thomson Reuters customers.

Seek out critical information to build an established knowledge of the organization, information security programs and the security of our products to reduce dependencies on others for response generation.

● Actively contribute, arrange and lead internal meetings on program topics and on the support for customer requests.

● Maintain program records and documentation that supports the team

● Build and maintain relationships with key stakeholders to improve risk awareness and compliance as a subject matter expert

● Identify process improvements and automation opportunities to simplify, standardize and improve compliance across Thomson Reuters

● Deliver additional activities as defined

Essential Skills and Experience

● 3+ years of external or internal IT Audit, ideally from Big 5 or other Financial Services organization

● Ability to write and speak about technology and security topics with precision

● Good business acumen with a successful track record in aligning to business drivers

● Experience leading teams for ongoing operational deliverables

● Experience of auditing to external requirements (regulatory or contractual)

● Experience of GRC module functionality and usage

Desired Skills & Experience

● 5+ years of external or internal IT Audit, ideally from Big 5 or other Financial Services organization

● Experience of auditing infrastructure, databases, and networks

● Excellent verbal & written communication skills, including usage of Microsoft PowerPoint

● Experience with regulations including working with QSA’s, SOC 1 and SOC 2 audits, Payment Card Industry (PCI), Data Privacy, etc.

● Strong critical thinking and problem-solving skills

● Awareness of industry trends and developments

● Ability to travel up to a few weeks per year

● Strong team player with the ability to execute in a matrix structure, across time zones and national boundaries

● Must submit to a background investigation, including verification of past employment, criminal history and educational background

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on thomsonreuters.com .