Voice Architect / Microsoft Teams Architect

Job Description

Teams Experience Architect

Job Description

The Teams Experience Architect is responsible for driving revenue through prospecting, acquisition, development and expansion customer opportunities. The Teams Experience Architect will provide technical and solution envisioning expertise to the Operating Unit, Direct, CRM and Accenture sales teams. The Teams Experience Architect will help develop and execute sales strategies, drive proposal efforts and provide technical sales support. The Teams Experience Architect will specialize in Teams based Solutions and therefore, provide deep expertise in lead qualification, opportunity assessment, opportunity development and proposal development. The preferred candidate should be considered an expert in Microsoft Teams, with a strong working knowledge of the product.

Scope of Responsibility:

Desired Experience:

· Deep Understanding of voice communications, Teams calls in MS Teams, Enterprise/Cloud based Voice, Skype Enterprise Voice and general telephony

· Extensive Experience designing and leading migration projects to Teams (from Skype, SharePoint/OneDrive, Slack, including Enterprise Voice, Lync, OCS, etc.)

· Microsoft Teams and Groups administration

· SharePoint Online and OneDrive administration

· Familiarity with the underlying service architecture of Microsoft Teams including performance optimization, reporting, Call Quality Dashboards (CQD), etc.

· Familiarity with concepts for distribution lists, security groups, and 365 Groups

Nice to have Experience:

• Comfortable in .Net stack, including C#, ASP.Net and WebAPI.
• Strong expertise in HTML5, CSS, JavaScript across multiple libraries.
• Experience with Exchange Unified Communications
• Strong experience architecting and building application to be deployed to Microsoft Azure.
• Experience as a consultant, working with external clients.
• Demonstrated leadership abilities.
• Experience mentoring and/or managing others.
• You are a technologist at heart, who loves to think high-level, while still being able to get your hands dirty when needed.
• You have a strong 'traditional' computer science and web development foundation.
• You are increasingly excited about the way the Teamwork and Employee Collaboration is evolving and the power that Collaboration tools like Teams and O365 are bringing to the client.
• You are personable, enthusiastic, a strong communicator and detail-oriented.
• You have shown you can rise to the challenge, think on your feet and problem solve.
• You are the ultimate diplomat.
• You have the ability to work in high pressure situations with demanding clients under tight timelines while keeping your cool.

Education:

Bachelor’s Degree in Information Technology, Business, Sales or Marketing strongly preferred.

About Avanade:

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate.

At Avanade, we are committed to a diverse and inclusive workplace where our people can be the best at what they do. We are proud be among leading organizations who are taking a stand for gender equity, both in and outside the workplace. This includes teaming with like-minded partners who are as passionate as we are about strengthening the role of women in the workplace, including Women in Technology International, Anita Borg Institute and Catalys