Fraud Prevention and Detection Specialist II

Job Description

Purpose of Job

**2 positions available**
**Work @ Home not available**
Within defined guidelines and framework, applies basic analytical skills on high risk financial and non-financial transactions to detect and prevent fraudulent activities for a wide range of enterprise financial products and services. Reviews and responds to suspected fraudulent service requests, queues, and transaction records to identify potentially fraudulent transactions or accounts. Identifies problems and issues by performing relevant research using the appropriate tools and by following established procedures.

Job Requirements

Job Description

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities.
• Leverages a variety of fraud management tools and systems and applies proficient knowledge to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.
• Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate the risk and protect the member's assets.
• Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.
• Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.
• Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

Minimum Education

• High School Diploma or General Equivalency Diploma.

Minimum Experience:

• 1 year of fraud prevention/detection experience in a financial services environment.
• Experience working with Fraud Case Management Tools/Systems.
• Working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud.
• General knowledge of REG CC, REG E, or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services.
• Strong attention to detail and high concern for data privacy and accuracy.
• Customer service orientation with developed analytical and problem-solving skills.
• Developing knowledge of Microsoft Office products.

Preferred Experience:

• 2+yrs fraud prevention or other related fraud experience
• Completed or currently pursuing Certificates and Designations Association of Certified Fraud Examiners (ACFE)
• Experience with ECAMS and/or Safire
• Experience with Accurint/Experian fraud research tools
• Availability to work Holidays and Weekends
• Availability to work Sunday - Thursday and/or Tuesday - Saturday between 7AM and 7PM

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $33,280.00-$58,500.00 this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Relocation assistance is not available for this position.