Email Marketing Specialist (Contractor)

Job Description

About the Role:

We’re looking to add a contractor to our Lifecycle Marketing team with strong email execution, email coding, and QA skills. This role will be primarily centered around marketing campaign execution through our ESP provider Braze.

After getting onboarded, the role will also focus on providing additional templates for the team to utilize to send emails efficiently. In addition, training the rest of the team on email will be part of the scope. On a day-to-day level, the role will help with regular QA email support and email execution across the marketing team multiple times a week.

In order to best support our team, the person in this role should be interested in the business side of ClassPass and also demonstrate analytical skills. This includes understanding the context around the business and marketing campaigns in order to suggest improvements, as well as understanding basic user data that we incorporate dynamically into our campaigns.

This is a remote contract role at 10-20 hours per week.

Skills & Experience:

Required

• Experience with ESP provider
• Email HTML and CSS experience and proficiency
• Experience with segmentation, dynamic content and working with user attributes
• Experience with A/B testing
• Familiarity with API triggers and JSON payloads
• Experience working with a creative team and managing images and copy
• Experience with translations and scaling translations
• Strong QA skills and execution processes

Nice to have

• Experience with SQL, Braze, Postman and SurveyGizmo
• Experience with Amazon S3 and Airflow
• Experience with push notifications and in-app modals
• Experience with Asana or other project management tools
• Familiarity with subscription businesses
• Experience with B2C communications

Who we are

ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best classes and experiences into one app. Founded in 2013 by Payal Kadakia, ClassPass connects members to millions of classes in 30 countries around the globe, and is now available as a wellness benefit with some of the world’s leading employers. We make it easy to prioritize your health, whether you decide to head to a local studio, play an on-demand workout or book yourself a much needed wellness appointment. Over 100 million reservations later, we truly believe that we’re just getting started.

What we believe

At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we’re all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass’ success is its people.

ClassPass is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.