Business Liaison Consultant 3

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth & Investment Management, or WIM, is one of the United States’ leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients’ unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:

• Building enduring client relationships through sound, thoughtful, and objective advice
• Developing individualized plans for clients to help meet their financial objectives
• Helping clients build, manage, preserve, and transition their financial resources and wealth

WIM serves clients through the following businesses:

• Wells Fargo Private Bank serves high-net-worth individuals and families.
• Abbot Downing serves ultra-high-net-worth individuals and families.
• Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers.
• Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.

Through Wells Fargo Private Bank and Abbot Downing, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and a number of specialized wealth services designed to meet the diverse needs of high-net-worth clients.

The IRA and Credit Monitoring and Reporting Operations Group delivers high-quality service to multiple sales channels unique needs within the brokerage firm across multiple sites, domestically and internationally. The team handles various functions specific to Brokerage lending, Margin, and Retirement brokerage accounts. These activities include providing guidance on Retirement accounts, Brokerage lending (PCL), margin and trade extensions.

The IRA & Credit Monitoring and Reporting Business Liaison Consultant will be responsible for developing, implementing and monitoring a strategic program to identify, assess and increase efficiencies across internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. This position will act as the primary subject matter expert for all IRA & Credit Monitoring and Reporting activities across the firm. This critical role will organize, lead and facilitate cross-entity: enterprise-wide initiatives related to both IRA and Brokerage Lending. Strong relationships and the ability to interact with individuals at all levels are essential.

The Business Liaison Consultant 3 within Wells Fargo Advisors' Operations Department will act as the business architect and primary subject matter expert for IRA and Brokerage Lending processes within the Firm. This critical function will be based at WFA's Corporate Headquarters in St. Louis, MO and will successfully organize, lead and facilitate cross-entity; enterprise-wide initiatives encompassing end-to-end analysis, risk assessment and problem solving. This position will interact with Service and Operations leaders, IT, Product, Treasury, Legal, Compliance, Risk and other key partners; act as the key driver of cross-organizational systems enhancements related to IRA and Brokerage Lending. Strong relationship skills and the ability to interact with individuals at all levels within the organization as well as with external vendors and partners are essential to the success of the individual and business continuity.

Additional Primary Responsibilities Include:

• Provide strategic thought leadership.
• Provides operational strategic expertise and leadership for projects and initiatives focused on efficiency opportunities. In addition may provide senior-level support for systems security-related issues.
• Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards.
• Works with management to develop strategic action plans and effectively manage change in an effort to increase efficiencies.
• Drafts recommendations and reports findings to management to understand productivity.
• Help manage headcount
• Coordinates production of periodic operational performance reports for senior management, including trend analysis and recommended strategies.
• May manage project teams and provide guidance to team members.
• Additional responsibilities include working closely with management on the maintenance and testing of departmental Policy and Procedures (P&Ps) as well as Supervisory Procedures (S&Ps)
• Consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support function, and business performance improvement opportunities for the applicable business functions.

The BLC3 role for Asset Movement and Business Controls plays a primary role in leading transformational efforts, coordinating foundational group financial and headcount related goals, leading cross organization teams on Risk/Control related efforts and driving operational effectiveness efforts related to process optimization and redesign.
Examples of Key Work Efforts include:
Oversee and execute offshore and site location strategies
Lead teams responsible for SHRP issue remediation
Drives group involvement in WIM Transformation efforts such as Available Funds
Manages departmental administrative efforts related to tracking financial budget and efficiency goals

• 7+ years of experience in one or a combination of the following: business operations, implementation, or strategic planning demonstrated through work or military experience; or 4+ years of legal experience which includes the review, evaluation and response to agency, law firm, or regulatory inquiries

• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to interact with all levels of an organization
• Experience developing partnerships and collaborating with other business and functional areas
• Ability to navigate complex business relationships
• Ability to prepare and present senior level communications
• Ability to think strategically, implement, and deliver business objectives
• Experience participating in multiple concurrent projects or large scale individual projects
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals

• Strong Operational Risk knowledge
• Extensive technology skills including knowledge and understanding of brokerage applications/systems
• Knowledge of Tableau and other reporting systems.
• Experience working across different lines of business and leading efforts across multiple departments

• Ability to travel up to 25% of the time

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.