ECAD Support Engineer, Devices & Services

Job Description

Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Mountain View, CA, USA; Atlanta, GA, USA; Chicago, IL, USA

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 3 years of experience with technical support in an environment with multiple systems.
• Experience with installation, configuration, upgrading and customizing of ECAD software. Experience with ECAD library management and maintenance.
• Implementation experience with Cadence ECAD software - Allegro, Concept, including interfaces with PDM/PLM.

Preferred qualifications:

• Experience with the development and delivery of the software tech stack required for management of CAD software.
• Experience on the design side using schematic capture and PCB tools.
• Experience with programming languages: Python, PERL, shell scripting, TCL.
• Experience with SQL databases and version control Git, Perforce.

About the job

As an Electronic Computer-Aided Design (ECAD) Support Engineer, you will be responsible for end-user support and administration of ECAD systems used by internal hardware engineers for Schematic and PCB Designs - Cadence (Concept, Allegro). As a domain expert you will be responsible for managing and configuring ECAD tools and environments. Ensure high quality end-user support by troubleshooting and resolving user issues in a timely manner and documenting. Strong communication skills required and ability to work independently with general supervision of the Design Systems manager.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Administer, maintain, and evaluate ECAD and related system software, including license servers and maintenance.
• Troubleshoot and resolve system problems. Work proactively to identify potential issues and implement preventative solutions.
• Work closely with Cadence to drive resolution of existing issues and open new issues as needed. Develop installer packages and maintain configurations for CAD tools across all hardware teams.
• Coordinate software releases with multi-functional teams to deliver updates/upgrades to ECAD users. Validate CAD tool upgrades and enhance the regression system by adding new test cases to improve the quality of releases.
• Provide training for existing and new versions of CAD software to all employees. Support PCB exchange process between electrical and mechanical teams using IDF and IDX.

Locations

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .

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