Report Production & Client Service Analyst

Job Description

Description

About this role

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing performance to highly efficient indexing strategies designed to gain broad exposure to the capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

BlackRock is seeking an individual for the Reporting & Distribution Services group to support the Business in providing top notch services to our clients. In addition to internal clients (ICB), Reporting & Distribution Services (RDS) also provides services to external clients, consultants and custodians. Reporting & Distribution Services (RDS) is accountable for all aspects of clients’ reporting experience, including the provision of market leading client reporting and effective client query management.

We are looking for an individual to provide support in an efficient, attentive, and proactive manner. The ideal candidate is a seasoned professional who has strong experience supporting an account management team with global responsibilities in a fast-paced global firm. Experience and interest in the financial services industry is preferable. The candidate should be a great teammate, extremely motivated, resourceful, organized, communicative, and able to use the manager's time by completing tasks independently with strong attention to detail. The position is based in Toronto.

Team Overview

The Reporting & Distribution Services (RDS) team located in Toronto, currently oversees reporting and distribution for all institutional Canadian clients. In addition, the group is responsible for the production of standard as well as high touch, specialized reports for a broad array of Canadian and non Canadian clientele. The Toronto team is part of a larger Global Reporting & Distribution Services organization and is actively involved in global initiatives.

RDS is accountable for all aspects of clients’ reporting experience, including the provision of market leading client reporting and effective client query management. The group works with internal clients, as well as providing services to external clients, consultants and custodians. The current staff consists of five Associates and a Manager. Each member is responsible for maintaining a high standard of client deliverables, client servicing and support of the global RDS organization. The environment is fast paced, with high volume of work, stringent deadlines, constant communication with client facing teams, and prompt turn-around on queries

Role Responsibility

Provide professional support on all levels and serve as a key resource to his/her manager as well as others in the firm.

• Complex data management and reporting; creating and updating unique and targeted graphs, tables, charts and reports for clients and prospective clients using various software applications.
• Manage own workload; determine appropriate priorities and provide timely and accurate distribution of standard and custom reports.
• Understand flow of client and fund information and data between various groups and systems.
• Review the work of peers; ensure accuracy and enforce compliance rules as applied to fund performance reporting.
• Support and complete various efficiency and capacity-building initiatives, including automation/ standardization efforts, client research, and representing RDS in firm-wide projects.
• Participate in cross training efforts on all RDS functions.
• May train new reporting specialists in all basic functions of position requirements. Ensure complete knowledge transfer of all operational and compliance procedures.
• Constantly evaluate systems, processes and procedures for inefficiencies, and make recommendations for improvement.
• Liaise with other departments on the execution of strategic projects.
• Maintain efficient filing and organization of correspondence, reports, research data and meeting materials.
• Build strong relationships with partners.
• Foster a culture of excellence, innovation, communication and accountability, where all members of the team are motivated to go above and beyond.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.