At Asana, we’re building collaboration software to help every team in the world become more effective in working together and realising their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork as the leader in the Work Management category. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time.
We're looking for a Customer Success Manager (CSM) to help enable and grow our largest and most strategic customers in the Benelux Markets. As an Asana Enterprise CSM, you’ll partner closely with our Sales professionals to deploy Asana to new and existing customers, help existing customers achieve desired outcomes through Asana, and continuously forge relationships across your large, complex customer base.
Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you’ll exemplify an empathetic, customer-centric perspective.
Based in Dublin or Amsterdam , you will join our EMEA Customer Success team and report to the EMEA Head of Customer Success, based in Dublin.
What you'll achieve:
About you:
About us
At Asana, we're building a better way to work, fueled by transparency, inclusion, and technology that is a force for positive change. Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. For the past 5 years, we've been named a top workplace, including top 10 Great Place to Work Best Small & Medium Workplaces, #1 Fortune Best Workplace in the Bay Area for four years in a row, #8 Fortune Best Workplaces for Women, #14 Glassdoor Best Place to Work , #15 Fast Company World’s Most Innovative Companies , and one of Ireland's Best Workplaces . With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.
About Asana
Our mission is to enable all teams to work together effortlessly. We need a great team to do that, and we’re growing fast. Join us and help shape the future of work. Asana is growing fast across our offices in San Francisco, New York, Dublin, and Sydney. We are the fastest growing business of scale in the burgeoning work management category, with a 90% YoY revenue growth rate. Millions of users and 50,000 paying customers in 194 countries rely on Asana, including Spotify, Airbnb, Disney, and Air France KLM. Asana originated from the belief that working together should be effortless. Since launching our product more than six years ago, a growing number of organizations—from small businesses to the world’s biggest companies—have adopted Asana to achieve greater clarity around their projects and processes. By building software that makes working together easier, we can help every team achieve their most ambitious goals. It’s our chance to accelerate human progress.
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