Consumer Growth Marketing Manager

Job Description

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 87 million registered learners as of June 30, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021. The Marketing & Communications team is responsible for connecting the world to lifelong transformative learning. They also work to shape public conversations on the future of education and work. The team is segmented into four areas of focus: Consumer Marketing, Enterprise Marketing, Brand & Creative, and Communications. The team is currently focused on expanding the reach of Coursera’s brand, attracting students to degree programs, bringing new customers to Coursera for Business, and creating a marketing system that nurtures learners throughout their professional lives. As the India Consumer Growth Marketing Manager, you will develop strategy and execute go-to-market activities to accelerate learner growth and the uptake of Coursera’s consumer products in the India market. You will partner with the Consumer marketing team in the US to design and execute custom campaigns for the India market via existing marketing channels (paid search; affiliate partnerships; email to the millions of Coursera learners; improving Google visibility via SEO) as well as explore new marketing opportunities specific to the India market. You will also partner with the India Enterprise marketing & PR team located in Gurgaon to develop synergies between our India Enterprise and Consumer marketing activities. India is Coursera’s second largest market for learners after the US, and this role has the potential to further accelerate Coursera’s growth and impact in this region. Check out life at Coursera on The Muse!

Responsibilities:

• Drive the global-to-local strategy and operational processes to ensure we are set up for success in delivering local consumer marketing brand plans and campaigns in India. Specifically, develop go-to-market plans for priority courses, Specializations, and Professional Certificates within the India market, and lead key seasonal consumer marketing campaigns for the India market
• Develop India-market briefs, ensuring strategy and work ladders up to globally-aligned strategy and creative work while flexing appropriately for social, cultural, and product nuances locally
• Lead asset creation, targeting, and campaign analysis for paid media campaigns (paid search, Facebook, affiliate partnership) that accelerate growth in the India market (in partnership with central Paid Media team)
• Explore and execute new marketing channels specific to the India market, reflecting media consumption and habits of target audience in India
• Analyze top performing consumer content and existing channels in India market and share insights with broader marketing teams to drive business objectives (e.g. refining SEO keywords, testing email creative, and developing onsite copy to activate and retain learners in India)

Basic qualifications:

• 6+ years of experience in growth and/or product marketing, ideally in ed tech
• Background in turning marketing campaign results into actionable learnings
• Ability to work in partner-facing (i.e. client-facing) environment
• Demonstrated history to manage multiple projects and hit deadlines
• Experience planning and producing marketing programs- write copy and project management with cross functional teams
• Experience writing marketing briefs and developing integrated go-to-market strategies, understanding of B2C online marketing channels

Preferred qualifications:

• Strong analytical and problem solving skills; comfortable leveraging data to drive decisions and turning marketing campaign results into actionable learnings
• Initiative to drive projects forward, collaborate across multiple teams, and proactively ask questions to get information and resources
• Demonstrated experience in delivering growth through one or more key marketing channels (eg. SEM, display advertising, SEO, email marketing, etc.)
• Passion for online education and understanding of the higher education landscape
• Strong written communication skills and exceptional attention to detail
• Business knowledge of the Indian market

If this opportunity interests you, you might like these courses on Coursera: Marketing Analytics Digital Marketing Specialization Marketing Strategy Specialization Marketing Mix Implementation Specialization Foundations of Marketing Analytics Specialization International Marketing & Cross Industry Growth Specialization Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected]. Please review our CCPA Applicant Notice here. Apply for this job