Retention Marketer

Job Description

Retention Marketer

Reuters is looking for a talented and data-led Retention Marketer to join a new and fast growing subscriptions team in New York City, US.

This is an exciting opportunity to lead new initiatives within Reuters Professional and Reuters.com. As a Retention Marketer , you will have the ability to define and execute a strategy that makes an impact on the global news landscape.

About the Role

As our Retention Marketer you will:

• Manage the customer retention journeys, and lead their optimization by owning the retention test and learn plan
• Develop a fluent understanding of the key customer segments and execute initiatives to reduce churn within those segments across multiple platforms
• Implement new customer campaigns to drive incremental business growth
• Communicate the success of retention initiatives, clearly outlining the goals, the methodology, the impact and next steps
• Work closely with the broader marketing team to optimize marketing activity through the entire customer lifecycle

To be our Retention Marketer you will likely have:

• Previous experience ideally at a media or subscriptions company
• Experience working in or with data, product or marketing teams.
• The ability to identify the relevant information required to make a decision and present that information in a concise, logical manner
• Embody a “test and learn” mentality to drive results
• Excellent communication skills with the ability to convey complex ideas and generate buy-in from key stakeholders
• Experience managing multiple projects and stakeholders in a structured and logical way to ensure you’re always delivering the right work at the right time

Please note, the deadline for applications is Monday, May 17th at 11.59pm EST

What’s in it For You

At Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Global Career : As a global company, we can offer a truly international career and progression opportunities
• Learning & Development : we have a dedicated training team focused on the continuous development of our employees
• Benefits : we offer competitive salary packages and market leading benefits
• Perks : Work alongside Pulitzer Prize-winning journalists and a team who provide unmatched, award-winning coverage of the world’s most important stories

About Reuters

Reuters is the world’s largest multimedia news provider. Founded in 1851, it is committed to the Trust Principles of independence, integrity and freedom from bias. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, Reuters provides trusted intelligence that powers humans and machines to make smart decisions. It supplies business, financial, national and international news to professionals via desktop terminals, the world's media organizations, industry events and directly to consumers.

Reuters: The Real World in Real time

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on thomsonreuters.com .