Program Manager - Content Partners

Job Description

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation , you will also work for a company focused on making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a high-energy, ambitious individual to further our Content Partner Program, through training, supporting, and managing relationships with our agency partners. This person should be an expert in digital promotional content for the life sciences industry. They should be fluent in spoken and written English; any other European languages are highly desirable. They can be based in any European country.

What You’ll Do

• Qualifying potential agency partners and leading new business calls
• Onboarding and training new agency partners
• Maintaining and growing agency partner relationships through consistent communication, outreach, and support
• Triaging and troubleshooting customer project requirements with agency partners, customers, and/or internal Veeva teams
• Setting up and administering Veeva test environments
• Developing partner documentation and resources

Requirements

• Bachelor's degree or equivalent experience
• Experience in account management, project management, digital strategy, or technology roles at a healthcare advertising/communications/marketing agency
• Experience in multichannel marketing projects, eg closed-loop marketing, email, websites
• Ability to develop and foster strong relationships with agencies, customers, and internal teams
• Aptitude and interest to learn Veeva/Salesforce product administration
• Exceptional communication skills
• Fluent in English (spoken and written)

Nice to Have

• Experience working with Veeva’s Commercial Cloud products
• Experience in Digital Asset Management (DAM)
• Other European languages

#LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. Apply for this job