Analyst, HR Workday Application Support

Job Description

About this role

Develops, analyzes, and maintains databases and management reporting tools. Monitors functional/firm wide information needs and designs new or modifies existing systems to meet changing requirements.

• The HR Technology team is responsible for providing platform and reporting solutions to the entire HR community and other clients across the firm for all activities related to the employee life cycle. This is a global role that will entail you working closely with your team members, as well as with partners across all HR functions, to deliver outstanding platform support for employee lifecycle activities. We are seeking a high energy, ambitious individual who is customer service oriented, enjoys problem solving and wants to work in a fast-paced and collaborative environment.

This role will primarily support the EMEA and Americas regions, therefore, shift work is expected.

Primary Responsibilities:

• Provide frontline support the Talent Acquisition function for HR reporting and HR technology inquiries, which includes answering and triaging queries, solving workflow issues, pulling/scheduling reports and executing System Administrator tasks issues quickly and effectively
• Partner with HR Technology and HR Reporting team members, Corporate Applications and platform vendors to triage and resolve technical issues.
• Proactively participate in HR projects that contribute to the improvement of the HR services and products.
• Proactively identify inquiry management and process improvement opportunities that can enhance HR Technology team service delivery
• Participate in testing activities for technology and reporting improvements, upgrade cycles, and key HR business cycle activities.
• Create and maintain resource documents for HR and non-HR end users.
• Lead and/or participate in HR technology training sessions.

Preferred Knowledge, Skills and Abilities:

• Strong understanding of recruiting processes and services as well as more general HR services
• Highly motivated to resolve client issues quickly and effectively
• Empathy for client experience and passion for providing exceptional service
• Strong intellectual curiosity and enjoys problem solving
• Excellent communicator (written and spoken)
• Thrives in fast–paced and collaborative environment
• Strong analytical skills with a keen attention to detail
• Ability to synthesize data and analyze for trends
• Experience supporting and/or maintaining one or more HR systems
• Experience working with geographically distributed teams (eg working with global teams)
• Eager to learn and a love for technology

Qualifications:

• Workday experience (HCM, Recruiting and Report Writing)
• 3 to 5 years of professional experience, preferably in Human Resources

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.