Digital Marketing Manager

Job Description

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About the Role

The Digital Marketing Operations Manager is responsible for understanding strategic priorities, implementing key process metrics and initiatives, managing marketing operations and day to day team performance, and support key stakeholders to drive the business. The successful candidate will manage a team of digital marketing experts handling specific marketing processes in Wells Fargo.
Key

Responsibilities:

• Works closely with partners across marketing, lines of businesses, and legal and compliance teams to ensure alignment of priorities across strategy, operations, legal, risk and compliance.
• Provide oversight to teams performing the legal and compliance reviews across several Wells Fargo businesses.
• Manage and implement tactical or strategic initiatives, achieve high production and quality standards through data-driven insights
• Use data-driven insights in decision making
• ​​​​​​​Coach and develop high performing teams, lead and implement best practices.
• ​​​​​​​Ensures digital plans are executed effectively to attain business, sales, profitability and/or brand goals.
• Achieves various business or performance goals & KPI s while ensuring adherence to compliance and privacy regulations and policies. Manages risk and/or manages digital operational excellence.
• May champion change by identifying trends in digital marketing, sales, customer experience, technologies, and strategies.
• Role is on a night shift.

Market Skills and Certifications

Required Skills:

• 5+ years in a managerial/leadership capacity in marketing operations
• Proven track record in the digital marketing space (website, automation, content)
• Experience managing complex projects, project management experience preferred
• Proven leadership and communication skills, with ability to train/mentor/coach employees
• Strong analytical, operational, problem solving and critical thinking skills combined with strategic business focus
• Excellent verbal, written, and interpersonal communication skills
• Ability to adapt to a rapidly changing environment, manage tactical or strategic initiatives, achieve high production and quality standards, and manage to production goals, deadlines, and various metrics

Leadership Expectations at Wells Fargo

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.