Workplace Operations Manager

Job Description

Who we are: Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love. Our global headquarters are in Seattle, Washington in the United States, working closely with our teams in Spokane, London, and Barcelona. We have a track record of being recognized as a great place to work, having been named among Seattle's 'Best Places to Work' in Seattle Business Magazine and the Puget Sound Business Journal for three years running. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. Our pioneering approach to people and pups alike landed us on the list of GeekWire’s Next Tech Titan in 2019 and the World's Most Innovative Companies in 2018 by Fast Company. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides. Who we're looking for: We're looking for a Workplace Operations Manager to manage our HQ location in downtown Seattle. As the Workplace Operations manager in our Seattle office you'll primarily be responsible for being the go-to office support, maintaining our office environment by providing excellent customer service to our employee population and supporting office services, events, regular office activities and more. You'll succeed in this role if you love delivering great experiences, are highly organized and efficient and have a passion for improving work spaces.

Your Responsibilities:

• Manage Seattle office facilities and operations, work with workplace operations team to ensure facilities are safe, clean and welcoming for employees and visitors
• Track and resolve facilities requests in coordination with Workplace Ops Coordinator
• Own relationships with Seattle-specific vendors
• Assist with build-out projects, upgrades and related projects, and moves
• Maintain positive working relationships with Seattle building management
• Plan and execute office-wide Seattle events (Taco Tuesday, Summer Party, Holiday Party)
• Assign seating for new hires in Seattle office
• Manage space and capacity planning of Seattle office for humans and dogs
• Manage concur profiles, airbnb and travel approvals
• Manage Receptionist and Dayporters

Your Qualifications:

• 5+ years of facilities management experience
• Ability to work in a Dog-Friendly Office
• Strong interpersonal, verbal and written communication skills
• Detail oriented, with strong organizational and analytical skills
• Ability to learn new things with strong interest in growing your skill set
• Must be able to work in a fast-paced environment with the ability to adapt to interruptions without missing a beat
• Dependable and prompt
• Proficiency in G-Suite (G-Mail, G-Cal, G-Drive, etc..)
• Must be a team player and be able to work independently
• Ability to support some after hours events (weekday & weekends).
• Must be able to frequently bend, squat, crawl, twist and be able to lift up to 50 pounds

Benefits of working for Rover:

• Competitive compensation
• 401k Match
• Stock options
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Pet benefits, including $1000 toward adopting your first dog or cat
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly (currently on hold due to Covid19)
• Regular team activities, including happy hours, snow tubing, game nights, and more (currently performed virtually due to Covid19)
• Due to COVID-19, Rover Employees are not required to be in office until July 2021 at the earliest. All new hires will be expected to work from Seattle/ Spokane/ Barcelona once Rover Employees return to office.

Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply for this job