Recruiting Coordinator

Job Description

At DoorDash, Recruiting Coordinators are fundamental partners in managing recruiting activities and driving a positive candidate experience. A successful Recruiting Coordinator will be an organizational guru, possess great communication skills and is an ambassador for the Recruiting team to both internal and external stakeholders, promoting operational best practices in a fast-paced environment. This person must have the ability to shift gears at a moment’s notice and enjoy the challenges of building a great organization of talented individuals.

At DoorDash, Recruiting Coordinators (RCs) are essential in ensuring a positive and inclusive candidate experience. A successful Recruiting Coordinator will be an organizational guru, possess great communication skills, and overall, be an ambassador for DoorDash. Partnerships are key in this role, as each RC will be expected to balance internal and external stakeholders while promoting operational best practices in our fast-paced environment. Thus, this person must have the ability to shift gears at a moment’s notice, and enjoy the challenges of building a great organization of talented individuals.

This role will support our Customer Experience Center in Mexico City.

You’re excited about this opportunity because you will...

• Advocate for candidates and deliver a world-class candidate experience
• Facilitate the entire candidate interview process from phone screens to debriefs, as well as approve travel expenses and facilitate on-site or virtual meet & greets
• Own and maintain interview panels, confirmation templates and attachments
• Provide follow-up correspondence with a sense of urgency to ensure candidate interview timelines are maintained via phone and email
• Build strong relationships with candidates, the Recruiting team, and our business partners
• Utilize internal dashboards and scheduling insights to provide metrics to internal stakeholders on interviewer capacity and utilization
• Identify areas for improvement in our scheduling processes and offer solutions for the candidate experience
• Sustain recruiting velocity by managing multiple,competing priorities in a fast-paced environment
• Participate in onboarding new hires through the creation of materials or as an in-team trainer
• Facilitate interviewer training for new DoorDash employees - covering diversity & inclusion, mitigating bias, best practices, processes and tools
• Participate in strategic initiatives across Recruiting Operations, such as tools, implementation and training
• Collaborate cross-functionally to support ad hoc projects such as sourcing, university recruiting outreach, internship support, job posting audits, offer template maintenance, reporting, management of internal recognition programs, team lunch and learns, etc.
• Perform other duties as assigned

We’re excited about you because...

• You’re an owner - a productivity expert, driven, focused, and able to work independently as well as in a team environment
• You’re able to effectively push back and be consultative with hiring partners
• You’re driven by data, we use weekly reporting to ensure Coordinators are meeting or exceeding team baseline metrics
• You’re humble - you are willing to get into the details and proactively ask for feedback
• You are exceptionally organized - prioritizing competing demands and time management comes naturally to you
• You’re adaptable, resilient, and able to thrive in ambiguous environments
• You are passionate about candidate experience and process improvements
• You are proactive in identifying and taking on new projects
• You are a team player that loves to bring new ideas to the table
• Are bilingual in Spanish and English

Education and Experience

• You have 12+ months in a recruiting, HR, scheduling/coordination or administrative role
• You have excellent written and verbal communication skills
• You have experience with Greenhouse or other Applicant Tracking Systems
• You have experience with Google Suite
• Nice to haves: experience using Asana, TextExpander, MixMax, GoodTime, and Slack

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States, Canada, and Australia. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.