Senior Solutions Consultant - GRC and Risk

Job Description

Senior Advisory Solution Consultant - GRC
Location: New York, NY; Remote, MA; Remote, NC

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Role:
ServiceNow is seeking Governance, Risk, and Compliance advisory consultant. The GRC advisory will provide guidance and expertise to support customers with product and solution leadership during pre-sales engagements. The GRC advisory will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of GRC on the ServiceNow SaaS platform. This is a hands-on solution architect who is capable of going wide and deep on solution delivery and solution positioning during sales cycles. In addition, the GRC advisory architect will work with professional services to ensure a customer are successfully implemented and value established during sales cycle is actualized.

What you get to do in this role:

• Participation in opportunities with ServiceNow’s global strategic accounts.
• Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via online meeting software.
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
• Partner with product management to stay current on product developments/releases.
• Supporting marketing events.
• Staying current on competitive landscape and understanding differentiators between the company and its competitors.
• Act as the ServiceNow subject matter expert at Executive briefings / marketing events
• Provide subject matter mentoring and training to peers and other colleagues in the organization.

In order to be successful in this role, the ideal candidate needs:

• Strong pre-sales experience.
• Understanding of the sales process and act as a trusted advisor for account representative and extended sales organization.
• A Bachelor’s degree or equivalent training and 3-5 years of experience is required.
• 3-5 years of experience in more than one of the following disciplines; operational risk management, enterprise risk management, business continuity and disaster recovery, vendor management, audit management, corporate compliance, and policy management.
• Working knowledge of the GRC industry landscape, including vendors and tools, such as; RSA Archer, Metric Stream, IBM Open Pages, Modulo, Rsam, LockPath, or Agilliance.
• Sales experience in SaaS / enterprise software, ideally in the governance risk and compliance (GRC) domain strongly preferred
• Possess solid industry experience in Financial Services, Banking, Capital Market
• Possess strong knowledge and experience in audit, compliance, risk management
• Practitioner experience working in a governance, risk, and compliance role.
• The following industry certifications are helpful, but not required: GRCP, GRCA, CGEIT, CRISC, or CISA.
• Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a non-IT, GRC audience.
• Strong professional work ethic and ability to deliver results with minimal supervision
• Exceptional presentation, verbal and written communication, negotiation and interpersonal skills
• Has managed varied business portfolios, is creative and adaptable with the ability to effectively coach and lead in a rapidly changing environment