Tech Bus Systems Sr Analyst

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America’s diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock’ banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company’s customer and employee experience, business and risk management transformation, and growth agenda.

The Digital Technology and Innovation group supports the Corporate Strategy, Digital Platform & Innovation Business. Together they work closely to continue evolving Wells Fargo’s digital platforms and enhance integration of the innovation pipeline into our customer-facing capabilities.

This role is a great opportunity to apply your technical writing and testing skills to Wells Fargo's InLabs, used for managing and tracking information related to Innovation Lab-hosted projects and their associated assets and resources. The ideal candidate for this position possesses a dual skill set: Prior manual testing experience and proven experience writing guidance to support user groups / communities. Excellence in communicating and collaborating is key to applying both skills within our area.

In the role, you will be responsible for the following types of tasks:
- Create and execute functional test scripts
- Conduct test script maintenance to ensure quality and establish a plan that keeps the script array informative and vital
- Create and maintain documentation in support of Innovation Labs applications and infrastructure including analysis of platform and development of logical, concise and highly-organized User Guide documentation
- Assist in management of lab systems compliance and risk operations including remediation of audit findings
- Monitor licenses, contract terms and deliverables for lab projects
- Research and understand new technologies in a constantly changing financial environment
- Identify outside-the-box solutions for housing and managing documentation, and/or other innovative solutions for supporting InLab's infrastructure in a streamlined manner

Other duties may include:
- Act as a liaison between the Innovation Labs and its partners, assisting in the logistical set-up, and on-going management of innovation lab projects
-Identify process improvement solutions to support the Innovation Lab's mission

Selected candidate will be required to work within the following Wells Fargo location: 1525 W W T Harris Blvd, Charlotte, NC.
Relocation assistance is not available for this position.

This is a full time opportunity with a competitive compensation package to include the following: Comprehensive benefits including a generous PTO program, 401-K match and many other benefits. To learn more about our benefits visit https://www.wellsfargo.com/about/careers/benefits/

• 3+ years of business systems analysis or design experience demonstrated through work, military, or education
• 3+ years of experience writing or updating business documents such as Business Requirements Documents (BRDs), testing matrices or scenarios, user guides and procedures
• 2+ years of testing or quality assurance experience

• Knowledge and understanding of operation work flows/processes
• Knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains
• Knowledge and understanding of technology testing: manual testing
• Strong organizational, multi-tasking, and prioritizing skills
• Strong collaboration and partnering skills
• Ability to provide strong customer service and develop customer relationships
• 1+ years of experience with Waterfall and Agile project methodologies
• Experience using the team collaboration software Confluence

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.