Product Manager, Engagement

Job Description

The Zebra, named a Best Place to Work in Austin four years running, is revolutionizing how connected consumers research and shop for insurance. We’re a big-thinking, user-focused, and purpose-driven company that is changing the way consumers engage with insurance. You are passionate about solving real user problems and have a proven track record of making data-driven decisions (both qualitative and quantitative). Your attention to detail and thoroughness will complement the strong Consumer Experience team in building useful, intuitive, and imaginative products. Please note - all new hires must be able to relocate to Austin, Texas by the time of their start date. This position is not currently eligible for visa sponsorship

WHAT YOU'LL DO:

• Translate product vision and strategy into prioritized features, accounting for highest impact and fastest time-to-market
• Focus on building experiences that help users understand which insurance options are best for them
• Understand and monitor KPIs to support data-driven decisions behind product and feature development
• Work closely with business owners, engineering, UI/UX, and QA teams to ensure an efficient, collaborative, and high-quality product development process
• Create, launch, and evaluate A/B tests to optimize our results pages
• Conduct both quantitative and qualitative research to gather data to support and prioritize effective, innovative product enhancements
• Provide thorough and actionable specs, user stories, and requirements, thinking through edge cases and cross-team dependencies to help the engineering team deliver high-quality features
• Quickly remove roadblocks for the engineering team, addressing all questions and needs for on-time delivery
• Acceptance test engineering solutions to ensure they meet requirements, solve intended business problems, and fit within the product vision
• Advocate for the user and the importance for educating them on insurance while maintaining a focus on monetization
• Foster a transparent and collaborative working environment, communicating critical information to stakeholders clearly and effectively
• Develop a deep understanding of the insurance industry including internal and external forces that will continually shape our business

REQUIREMENTS / QUALIFICATIONS:

• 2+ years experience in a consumer-facing product management or equivalent role
• The ability to fuse art and science into a product, balancing a strong creative intuition with analytical abilities to fuel product development
• Experience in both qualitative and quantitative analysis, A/B testing, wireframing, and prototyping
• Very strong interpersonal and communication skills to drive cross-department alignment to the overall strategy
• Organized and can self-manage by creating processes and implementing measures of success
• Detail-oriented, self-sufficient, and able to find creative solutions and build something from scratch

EXPERIENCE THAT WILL IMPRESS THE HECK OUT OF US:

• Startup experience
• A background in insurance or financial services industries
• Experience working for a web-based consumer marketplace
• Technical experience with software development/publishing code
• Creative design skills

BENEFITS + PERKS:

• Competitive Compensation & Stock Option Offering
• Health, Dental, Vision & Disability Coverages
• HSA offering + employer contribution
• 401k with match
• Unlimited PTO + flexibility to enjoy it
• Paid Parental Leave Program
• Wellness perk ($100/month)
• Pet Adoption Reimbursement ($300/year)
• Learning & Development Stipends
• Bi-Monthly Wednesday Catered Lunch
• Zeal Care - Monthly wellness subscriptions ($35/month)
• Curated monthly snack box - sent to your house
• Opportunity to join Employee Resource Groups (ERGs) or drive our diversity & inclusion stance by creating your own
• Join a team that truly lives their values, and values their lives (outside of the office. Cliche, we know... but we really mean it)

ABOUT THE ZEBRA The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white." The Zebra has garnered the attention and investment of some of the nation’s top venture capitalists, and the company’s success has been profiled in publications like Inc., The New York Times, Forbes, and TechCrunch. Local and national publications have named The Zebra as a Best Place to Work, including Austin Business Journal in 2015, 2016, 2017, 2018, 2020, The Austin American-Statesman in 2016, 2017, 2018, and 2020 and Inc. Magazine on their nationally-recognized list from 2018-2020. The Zebra is aiming to grow our fantastic team to add to our dynamic culture and continue building on our success. Working at The Zebra means never being bored, always being challenged, and supporting one another. We’re a happy, hardworking group, and we’re eager to add “new stripes” who share those values. The Zebra is an equal opportunity employer and “at will” company. As part of our dedication to maintaining an inclusive and diverse workforce, The Zebra provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Zebra complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Zebra expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Zebra's employees to perform their job duties may result in discipline up to and including discharge. **No external recruiters or agents, please.** Apply for this job