Client Solutions Professional – Maximo Asset Management

Job Description

Introduction
The Client Solutions Professional (CSP) is a technical pre-sales specialist who provides prospects, customers, IBM business partners and the IBM’s sales team with in-depth domain, product, solutions and/or technical product expertise covering IBM’s Maximo Asset Management Solutions portfolio. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
PREFERRED Locations : Western CANADA
The CSP engages in pre-sales activity of the sales cycle including: sales/business discussions, solution discovery, solution and business assessments, solution demonstrations, pilots and Proof of Concepts. They understand the client's business requirements, technical requirements and competitive landscape as it pertains to the Maximo Asset Management Solutions. This role requires a consultative, solutions-focused approach that requires in-depth needs analysis, customized presentations and demonstrations, and delivery of written documentation and other material to support the sales team. When engaged for a specific opportunity or project, they are responsible for the technical accuracy of the proposed solution.
Responsibilities of a Client Solutions Professional as trusted advisor includes
· Client discovery, delivering tailored solution demonstrations for key client stakeholders
· Supporting responses to RFPs (request for proposals and RFIs (requests for information)
· Creatively prescribing solutions to help solve business problems
· Communicating these proposals at any level of the business required
Key Responsibilities
· Performs in-depth analysis of customer’s business and technical requirements and develops clear definition of the appropriate solution including; operational benefits, value benefits, scenarios and value proposition
· Develops and maintains product demonstration systems and assists other areas of the company in development of product demo systems
· Leads and participates in solution architecture discussions
· You will possess a deep understanding of the Maximo Asset Management platform; understanding of the technical architecture, as well as the cognitive analytics and business intelligence layers of the solution(s).
· Ensures client success through deployment strategies (i.e. Engaging services and business partners to help a customer successfully deploy the technology)
· Contributes to Opportunity Identification
Additional Information
The technical pre-sales specialist should have a thorough knowledge of the EAM and APM solutions. Must have a proven record of successfully understanding client issues and pulling together strategies to ensure the client is successful. Excellent customer relations; verbal and written communications skills. Ability to successfully work with sales reps to close business deals. Ability to manage multiple accounts simultaneously. Ability to learn IBM’s line of products and services. Ability to analyze and resolve problems. Ability to negotiate and prioritize projects.
Required Technical and Professional Expertise
· Extensive technical expertise with the IBM Maximo Asset Management solutions.
· Experience within one or more of the following industries: Chemical and Petroleum, Government, Industrial, Energy and Utilities and Travel and Transportation.
· Travel (when resumed) up to 60% or 3 days a week (home on weekends- based on project requirements)
Preferred Technical and Professional Expertise
· At least 5 years of experience with the IBM and/or competing solutions
· Pre-sales consulting and/or implementation experience is a plus
· Understanding of the systems and products that make up the Asset Management ecosystem.
About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
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About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.