HR Business Partner

Job Description

About the Team

DoorDash is growing fast and we’re looking for a HR Business Partner to join our People team! At DoorDash, people are our most important asset. The HR Business Partner team works closely with leaders across our business to align people and strategy. Our HRBPs assess, coach, and influence the business as we scale and evolve to enable our teams to accomplish amazing things.

About the Role

The HRBP for Mexico is responsible for enabling market-level growth and success through the design and implementation of a suite of People team programs, resources, and coaching. This role will be a key partner to leadership in Mexico in building our foundational people strategy with an eye for scale. They will deliver day-to-day HR support to employees, ensuring that the company upholds best practices, remains legislatively compliant, and can work with others to maintain a cohesive, productive, and positive work environment and strong team culture.

We need a versatile, quick thinking team member to define and develop all aspects of the employee lifecycle in a fast growing market. They will partner closely with key People Centers of Excellence such as HRBP & Employee Relations; Recruiting; Compensation & Benefits; Legal; Culture, Belonging and People Growth; and People Operations in the delivery of HR solutions in the areas of Organizational Design and Effectiveness; Workforce Planning; Performance Management; Diversity, Equity, & Inclusion; and Employee Relations and Compliance. This role reports to the Manager, Sr HRBP for Marketplace & Platform Strategy & Operations. They will primarily support our Customer Support organization.

Overall, the HRBP will be the first-line point-of-contact to advocate for the needs of employees and leadership on the ground, and develop solutions to enable employees in Mexico to do the best work of their careers.

This position will support our Customer Experience center in Mexico City.

You’re excited about this opportunity because you will...

• Take action and be a voice for employees within your market to deliver a rewarding and compliant employee lifecycle, from onboarding to benefits to performance development.
• Coach business group leadership on people strategy, including team structure (organizational design), employee relations, strategic hiring, performance management, compensation, recognition, and learning and development.
• Empower people managers to build amazing teams.
• Develop and execute employee relations efforts. This will include planning and coaching executives and managers on best practices.
• Lead business groups through DoorDash’s people programs (engagement surveys, performance reviews, compensation reviews, talent development, etc.).
• Develop and enforce our HR policies and procedures specific to the market.
• Coach people managers in areas such as performance management, leave management, reward/recognition, etc.

We’re excited about you because...

• You have 10 years of experience, 7 of which have been in Human Resources, ideally in an HR Business Partner, Organizational Effectiveness, or Talent Development role.
• You have experience working in a fast-paced, high-performance culture where the business is constantly evolving.
• You possess a strong knowledge of local employment law.
• You have past experience coaching people managers, supporting employees, and navigating employee relations concerns.
• You have the ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions.
• You have excellent judgment and the ability to make sound decisions independently.
• You possess an exceptional ability to prioritize and manage time effectively – you naturally focus on the right things and can seamlessly move between projects & tasks, without losing sight of what's important to do.
• You enjoy working with data and have a strong working knowledge of Google Sheets/Excel (pivot tables, VLOOKUPs, etc.).
• You have an owner mentality and a bias towards action.
• You’re naturally curious and have a self-starter personality – you always look for ways to innovate and improve, and don't need to wait for people to tell you what to work on.
• You’re an outstanding communicator with relationship-building skills. You know when to listen, as well as when to speak up.
• Are bilingual in Spanish and English

Why you'll love working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .

Our commitment to Diversity & Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.