Staff Product Manager, Chegg Study

Job Description

Chegg is an ed-tech company that helps students get into the right college, save money on their books, ace their classes and enter the workforce. Chegg Study, a leading product of the Chegg family, is a homework help and learning solution that helps students get homework done, understand and deepen their knowledge, get better grades, and succeed in college. Chegg Study helps students get expert answers to their questions, explore step-by-step solutions to textbooks and self-assess through practice questions and flashcards.

Product Managers at Chegg are mission-driven, visionary, analytical and obsessed with detail. They care about the impact we are making to education and are able to tie back everything we do to our Students First mission. They rally teams of engineers, data scientists, designers and user researchers around common goals, and get things done using a combination of creativity, communication and people skills.

Chegg Study is where students come to understand concepts better, through textbook exercises and homework help. It is a primary entry point into the Chegg ecosystem and a significant driver of Chegg’s business. We are looking for a Product Manager that can propel our growth forward through initiatives that drive top-of-funnel acquisition.

Responsibilities

• Own product lifecycle, from discovery to implementation through analysis and iteration, for key product initiatives focusing on visitor traffic, funnel optimization and conversion
• Work with key cross functional stakeholders to understand business goals and gather requirements; identify product additions, changes, and improvements that will support these goals and requirements
• Develop and maintain a prioritized product backlog
• Write product requirements and user stories, and communicate those effectively across teams
• Gain user insight by structuring and running rigorous A/B tests, defining and observing qualitative user studies, and utilizing quantitative market research
• Use data-driven approaches to make decisions and continuously improve the product
• Define, monitor, and report on key product metrics and review them with senior management on a recurring basis. Proactively identify trends within the data to recommend and prioritize new initiatives
• Work with the engineering and design teams to deliver a product experience that delights students, and help determine the best implementation methods for product initiatives
• Work with the marketing and customer service teams to ensure product features have a robust goto market plan

Required skills and qualifications:

• B.S. with at least a minor in Computer Science or related engineering discipline
• 6+ years of work experience, at least 3 as a Product Manager focusing on driving growth through SEO, funnel optimization and Paid Marketing channels in a consumer-internet company
• A growth mindset that can be embodied within all Product Teams within Chegg’s monetization org
• Excellent product sense that ensures our products remain Student First. This includes the ability to make short-term and long-term trade-offs through the right prioritization frameworks and a strong design intuition. The right candidate will be able to drive growth while maintaining a high bar for user experience.
• A deeply analytical mindset that leads to the right questions being asked. Sometimes there’s data, but often times there’s only instinct to fall back on to make decisions. The right candidate will wield both.
• The ability to communicate effectively and keep the team aligned at all times. This person will be able to frame a discussion with the right level of detail, based on the audience. He/she will strive to over-communicate and independently resolve gaps/conflicts that arise.
• True leadership skills, placing the team and the product before themselves, and being a champion for the company’s mission, vision and values.

If this could be you, please apply!

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first...Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts - Life at Chegg: https://jobs.chegg.com/Video-Shorts-Chegg-Services

Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://insider.geektime.co.il/organizations/chegg

Thinkful ( a Chegg Online Learning Service) : https://www.thinkful.com/about/#careers

Chegg is an equal opportunity employer
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