Credit & Collection Analyst

Job Description

Position Title: Collections Analyst

Reports to: Supervisor, Collections

Responsibilities:

1. Collection and AR Management

• Collection for current/overdue balances per customer
• Usage of SAP ́s FSCM tool to manage and follow up on pending AR issues (disputes, chargebacks, short payments, deductions, rebills, payment allocation, etc.)
• Monthly collection forecast (and follow up to it) based on corporate targets
• Ensure OTC process is handled accordingly to policies and procedures
• Obtain payment remittance/allocation either by contacting customers through traditional means and/or internet portals

1. Business Partnership

• Create and maintain strong relationships with internal / external customers to leverage on them in order to achieve results
• Customers visits on regular basis to address AR related issues
• Communicate and escalate situations in a timely manner according to SSC policies and procedures
• Engage with and influence other areas involved in the OTC process to resolve issues (Sales / Sales Admin / Finance / Customer Service / Supply Chain / Legal)
• AR related reporting for Management / Internal Customers

Key Qualifications:

• At least a year work experience (fast rotation consuming goods preferred)
• SAP experience (FSCM knowledge is a plus)
• Retail customer’s website/portal experience (Soriana, Comercial Mexicana, WalMart, HEB, etc)
• Basic English speaker (Writing/reading)
• Proficiency in Microsoft Office Applications including Microsoft Word, Excel, and PowerPoint required.
• Qualified candidates must have a proven record of results, commitment, ambition, and drive toward establishing and achieving goals.
• Candidate must be able to work as a team player.
• Excellent written and oral communication skills, high energy, action-oriented.
• Superior organization and attention to detail.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Marmot, Oster, Sunbeam, FoodSaver, Mr. Coffee, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert, and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play.