Recruiting Operations Manager

Job Description

In Every Great Team, There’s That One Person Who Makes Everything “Just Work.” Are You That Person?

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable — and valued — contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world, while gaining meaningful experience across a variety of disciplines.

About the role

As Roku’s Recruiting Operations Manager, you’ll be responsible for guiding and managing a team of Recruiting Coordinators, identifying ways to provide a best-in-class candidate experience and interview process across all touch points of the candidate lifecycle. You will operate as both a program manager and a manager to our team of recruiting coordinators. You will also be strategic thought-partner in collaboration with other recruiting leads in support of long-term company expansion and growth.

Recruiting is dedicated to ensuring that teams at Roku have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Roku, the people who support our users, and the people who tell our story in the market. This role reports into the Head of Recruiting Operations and Analytics in San Jose, CA.

What you’ll be doing

• Manage and develop our amazing Recruiting Coordination team, acting as a player-coach who’s willing to jump in where needed
• Oversee and plan the hiring, on-boarding, and training of Recruiting Coordinators as we scale
• Identify opportunities for operational excellence, both efficiency and effectiveness
• Build effective partnerships with business groups/Hiring Managers and Recruiting Leadership to ensure we’re efficient and effective
• Support building a world-class candidate experience and ensure that both the vision and execution are shared company-wide
• Use data to analyze and optimize our recruiting coordination processes; help identify new tools and technology that improve the way our Recruiting team operates
• Be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity
• Anticipate team needs and growth and hire, flex, and stretch to meet changing business demands

We’re excited if you have

• Past experience managing a team, preferably overseeing recruiting coordination and/or people/HR/recruiting operations
• Proven experience in change management and driving new processes, implementing new tools across an organization
• Applies a high degree of empathy, curiosity, and objectivity to all challenges faced
• Creative problem-solver, resourceful, and experience communicating/influencing at all levels of an organization
• Self-directed, detail-oriented problem solver with demonstrated experience in developing and improving processes
• Exceptional track record of management and mentorship, with a coaching approach to leadership
• Ability to interact with recruiters, internal stakeholders and leaders from diverse backgrounds and working styles
• Ability to prioritize and manage workload in a fast-paced high-growth environment
• High level oral and written communication skills
• Passion and willingness to learn new ways of working, managing, and leading regardless of past experience
• Bachelor's degree or equivalent experience
• Experience with Greenhouse ATS (preferred)
• Experience with Workday HRIS (preferred)

The Roku culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company’s success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you’ll be part of a company that’s changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn’t real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

#LI-SR1