Vendor Manager

Job Description

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

We currently have an opportunity for a Service Segment Specialist to join Vendor Management and Operations team. He/she applies a central foundation of functional principles, theories and concepts to assignments of an expanded scope by using knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment and acts as team member by providing information, analysis and recommendations in support of team efforts.

Responsibilities:

• Manage Suppliers/Vendor operational relationship and compliance understanding vendor capabilities to match delivery requirements with cost-effective engagement
• Perform and manage tasks based on various projects, programs and established processes
• Proactively manages Purchase order renewals
• ORC SharePoint tool administration, this can include timely Purchase order placement in various HPE Procurement tools (e.g. Ariba), overall vetting to ensure data accuracy, coordination between teams, management of multiple internal tools and SharePoints
• Support After-the-Fact (ATF) reductions programs for assigned vendors/ countries or strategies
• Provide support by overarching vendor issues, when engaged by the country or regional leads
• Support savings interlock processes and assist with CCOW reduction efforts
• Support Approved Supplier catalogue re-fresh efforts
• Utilize approved Supplier catalogues and Pointnext supplier list
• Support Global Procurement and Vendor Management engagement, e.g. for off-the-shelf services, customized services quotation, SOW negotiation. Following established processes, tools and policies
• Provide support on Supplier/Vendor Statement of Work, ensure SOW is correctly filled in following established guidelines
• Provide guidance to meet contract obligations, to evaluate proposal risks pertaining to contract negotiation with vendor, pricing, contract T&C, RFP, HPE vendor strategy and legal risk
• Liaison with Global procurement, Finance, Pursuit, Pointnext Operational Services, Pointnext Advisory & Professional Services, Pointnext Technology Services support organizations to ensure vendor and business process compliance
• Collaborate with regions/ WW rregarding service and support planning, implementation and performance.
• Analyze reports and provide metrics, routinely reviews KPI metrics and ensure corrective action plans are in place as needed

Education and Experience Required:

• University Bachelor degree
• Possess ideally 5 years work experience in business management, administrative/ project support role or relevant work experience
• Prior experience in customer/ vendor relationship management role is added advantage

Knowledge and Skills:

• Excellent organization skills, accuracy, ability to multi-task
• Good planning and project management skills
• Good negotiating skills and conflict management skills
• Sound problem solving skills - detection and analysis of root cause
• Knowledge of relevant software computer applications and equipment
• Moderate knowledge of IT and services industry knowledge of the company's organization, policies, services offerings, end to end processes, tools, and routes to market
• General technical understanding of products
• Knowledge of customer service principles and practices
• Good collaboration skills with working with others and work to the greater good at a regional and WW level

At HPE we offer industry leading benefits such as enhanced parental leave, Wellness Friday, flexible working, the ability to participate in Employee Resource Groups activities, Volunteering opportunities, uncapped commission and constantly evolving career growth.

If you are looking for challenges in an exciting, supportive work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now. Join us and make your mark!

You will be an Australian Citizen or Permanent Resident at the time of application. Unfortunately we are unable to provide assistance with relocation or sponsorship.

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