Senior Project Manager Digital and E-Commerce

Job Description

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.

Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 4,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.

Abbott Ireland Financial Services Cherrywood Dublin

Abbott’s EMEA Finance Shared Services centre commenced operations in Cherrywood, Dublin in October 2015. From this location the Finance Shared Services provides processing and expertise, in local languages, to Abbott divisions and affiliate companies across EMEA. The core services are in Record to Report, Order to Cash, Source to Pay and Master data management. The Financial Shared Services hub is part of Corporate Finance and has regional counterparts in the US and in Singapore.

ROLE DESCRIPTION:

As a member of the Digital Solutions team, reporting to the Senior Program Manager, Digital & eCommerce Program Delivery, you will develop, execute and manage IT projects to enable our digital transformation. Responsibilities also include defining and driving social, mobile, web and marketing automation solutions to drive customer engagement.

The Senior Project Manager will work cross functionally to deliver next generation digital solutions at Abbott.

CORE JOB RESPONSIBILITIES:

- Initiate and Plan IT Projects

• Works with business and IT management to establish and gain consensus on project goals, objectives and deliverables
• Partner with Business and IT leaders to drive digital business needs, use cases and prioritization

- Project Delivery

• Manage the delivery of a large portfolio of Strategic Digital projects with responsibility for Quality, Costs, Delivery and Risk
• Building a customer obsessed culture that focuses on customer success as its primary goal
• Develops and executes a work plan obtaining authorized resources to ensure all project activities are performed.
• Establish frameworks to track milestones, goals and objectives, communicate progress and help identify issues early on
• Assess the degree to which changes to scope, issues and risks will affect projects, working with department and division management and sponsor to gain agreement for resolution
• Measure project financials to ensure project is progressing as compared to the original plan and budget
• Communicate project progress by producing project reports to provide timely and accurate project status and decision support to Project Team, Division, Cross Division and Executive Management. Makes recommendations based on current project status to resolve issues.
• Provide Agile best practices across the organization
• Develop processes that improve team productivity

- Resource and Team Management

• Coordinate resources to ensure project needs are addressed and effectively assign tasks and deliverables to team members based on their abilities
• Supervises, motivates and mentors cross-functional/cross-divisional project team of developers and validation analysts

- ACCOUNTABILITY

• Manages projects at the department or division level
• Makes strategic decisions that impact department or Divisions/sites. Final decision authority for project level budget and activities
• Direct Budgetary Responsibility: 0-$2M
• Business Impact and Risk: 0-$5M in business financial impact. Important to business run. Division affected.

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s Degree in Business, Computer Science, or related discipline
• Minimum 6 years of experience in project management, business systems analysis, or software development; preferred experience in delivering IT solutions in an enterprise digital and e-commerce landscape
• Minimum 3 years of managing projects in digital marketing, web design, mobile or interactive media.
• Experience or familiarity with technologies and best practices in areas not limited to: Customer experience, CRM, marketing/sales automation, web content management, e-commerce, PCI, mobile solutions, social engagement, data driven marketing (DMP), and health care
• Experience managing release cycles or programs involving multiple projects managers and cross-functional development/testing teams.
• Excellent track record in delivering complex and cross functional programs
• Strong leadership skills with the ability to lead Agile Scrum teams
• Knowledge of software development practices (e.g. Agile/Scrum, Kanban, SAFe) and tools (e.g. JIRA, Confluence)
• Experience working in matrix global organization where success requires broad orchestration of resources and services
• Experience working in an FDA-regulated business (e.g. validated software related to medical, pharmaceutical, or life sciences products) and PCI regulated business is preferred

Connect with us at www.abbott.com, on LinkedIn at www.linkedin.com/company/abbott-/, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.