Data Scientist – Service Supply Chain Design

Job Description

THE RIVIAN SERVICE ORGANIZATION The Rivian Service Operations Team is a dynamic group that ensures every Rivian driver receives premium service anytime vehicle maintenance or repair needs arise. We provide premium, seamless, and convenient solutions via our network of Rivian owned service centers, mobile service vehicles, and network of service parts. We are always looking for top talent - customer-centric professionals in a broad variety of roles to help us continuously develop and improve the quality and range of our service and products. The Service Operations Team at Rivian encompasses critical components of vehicle service such as service engineering, collision repair, service parts, programs & operations, technical support, field teams, and remanufacturing. THE POSITION: As a Service Supply Chain Design Data Scientist, you will use your analytical, statistical and programming skills to analyze and interpret large data sets for the Global Service Distribution Strategy and Execution organization to support fact-based decisions. Your role will be to develop models using disparate data sets to make recommendations that support optimization between service levels and total supply chain cost. You will support cross functional teams with insights that will support data and process optimization in order to test different courses of action (what-if scenario planning). You must have strong experience using a variety of data mining and data analysis methods and tools. You must also have experience building and implementing models through the creation of algorithms and running simulations to support current and future business needs. Must be comfortable working and collaborating with stakeholders.

What You Will Do

• Identify data sources required for service parts distribution total cost and capacity models and automate collection processes
• Support preprocessing of structured and unstructured data
• Analyze large amounts of information to discover trends and patterns.
• Build models and machine-learning algorithms to support proactive capacity planning and total cost optimization
• Present information using data visualization techniques; make recommendations on path forward
• Assess effectiveness and accuracy of new data sources and data gathering techniques
• Develop testing framework and model quality
• Own solutions developed and manage backlog of requested improvements from stakeholders
• Develop tools and processes to monitor and analyze model performance and data accuracy
• Explores new technologies for optimization and macro benchmarking including explorative studies

This is What You Will Need

• 5+ years of experience in statistical modeling, programming, and manipulating large data sets
• Masters in Statistics, Mathematics, or Computer Science – PHD a plus
• Experience working with and creating data architectures
• Knowledge of machine learning techniques (regression, simulation, scenario analysis, neural networks, decision tree learning, etc..) and pro/cons on each application and approach
• Excellent problem-solving skills with emphasis on new part launch
• Excellent written and verbal communication skills for cross-functional collaboration
• Strong collaborator, with willingness to drive change
• Coding knowledge and experience with several languages: C, C++, Java
• An ability to tell a story using data including visualization experience (Tableau, Microsoft PowerBI)
• Experience using statistical computer languages and orchestration tools (R, Python, SQL, Alteryx, Apache Spark, Kubernetes, Docker, etc.) to manipulate data and support trend analysis from large data sets.
• Experience using agile methodologies - JIRA or Confluence experience a plus
• Strong analytical and structured problem-solving capabilities with a focus on root cause investigations
• Preferred expertise in spare parts supply chain/logistics theory, distribution models, and target service levels
• Knowledge of total cost and capacity modeling within a fulfillment network – Service a plus
• Understanding and experience in implementing lean project initiatives
• THIS IS WHERE YOU’LL WORK:
• Department: Service Parts – Global Distribution Strategy and Execution
• Location: Irvine, CA

We Are Rivian · Rivian is building a new kind of car company. Starting from a clean sheet has allowed us to learn from and leverage what’s been done in the past while giving us the freedom to reimagine mobility from the ground up. Our vehicles and technology are designed and engineered to challenge what’s possible and to inspire people to explore the world in new ways. · We believe in the power of adventure. While a vehicle can’t make someone adventurous, it can nurture that fundamental desire in each of us to go places we’ve never been and do things we’ve never done — thoughtfully and sustainably. Science and invention depend on our innate curiosity and desire to explore the unknown. · Our development centers are located in Plymouth, MI, San Jose, CA, Irvine, CA and Surrey, England. In addition to these four locations, we have a modern manufacturing facility in Normal, IL and will begin production of our R1T and R1S in 2020. The Adventure Is Just Beginning · Doing something different is never easy. It requires courage, optimism and grit. Core to delivering on our vision is building a team of curious individuals, determined to make a positive impact on the world. This means challenging ourselves, stretching beyond the bounds of conventional thinking, reframing old problems, seeking new solutions and operating comfortably in a space of uncertainty. · Our team has a diverse set of backgrounds— but at heart, we are adventurers on a mission to move the world in a new direction. We’re currently looking for thinkers and doers with a strong sense of adventure to join us on this journey. Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages. Apply for this job