Data Analyst, Trust and Safety

Job Description

Qualifications

Minimum qualifications:

• Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field, or equivalent practical experience.
• Experience in a relevant field (i.e.. Data Analysis, Research, Risk and Fraud investigation, Internet industry, etc.).

Preferred qualifications:

• Demonstrated familiarity in one or more of the following areas: coding (C/C++, Python, Java, etc.), databases and querying (SQL, MySQL, MapReduce, Hadoop, etc.), front end development (HTML, JavaScript, CSS, etc.), statistical analysis (R, Stata, SPSS, SAS, etc.).
• Familiarity with internet infrastructure.
• Demonstrated knowledge of internet, web-research, online advertising, fraud detection, numerical analysis, search engine optimization and e-commerce.
• Excellent analytical and problem-solving skills.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Data Analyst in Trust and Safety, you'll work with cutting-edge technologies to improve the quality of Google's Search results. As part of this team, you will develop and manage cross-functional relationships with Engineering, Product, Legal, Sales and Operations teams in a multi-faceted effort to improve the overall Search experience. In addition, you will lead efforts to improve our processes for identifying and resolving quality issues, while also analyzing market trends, exploring new technologies, and ensuring a high-quality experience for our users.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Investigate, analyze and resolve quality issues and market trends related to Google Search.
• Troubleshoot issues and product vulnerabilities in order to implement large-scale quality improvements in collaboration with Google Engineering teams.
• Lead special projects and cross-functional initiatives within Google.
• Act as an expert in search quality, and educate teams and users on search and related projects and products.

Location

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.