Principal Site Reliability Engineer

Job Description

At Shipt, we are transforming the grocery shopping experience and giving time back to consumers.

Shipt is growing and we are searching for a Principal Software Engineer to join our team! Your primary role will be to architect, influence, and build strategic infrastructure and delivery systems and tools. You will be a technical leader within the DevOps engineering organization and partner closely with engineering and product leads across multiple teams. Your work will consist of a balance between technical guidance, architectural design, and implementation to deliver high quality software solutions in a rapidly evolving e-commerce environment.

Your Responsibilities

• Drive the technical roadmap and vision for Shipt’s observability approach and architecture
• Partner with other engineering leaders to architect and scale a modern technology stack that provides real-time production monitoring, instrumentation, and telemetry
• Design infrastructure and systems that are reliable, scalable, fault-tolerant, and maintainable
• Architect frameworks that test the performance and resiliency of Shipt’s services
• Help with identification and remediation of technical problems at the root cause
• Architect and lead the implementation of observability solutions, including collection, storage, and presentation
• Leverage modern monitoring/telemetry tools to identify and assess issues related to performance, quality, and reliability
• Provide guidance on the technical direction of strategic initiatives
• Influence Shipt’s site reliability engineering teams and champion a high degree of quality, efficiency, and performance
• Partner with other engineers to design frameworks and systems that are easy to use, maintain, and operate with meeting reliability and performance standards
• Stay up to date with the latest technology trends and bringing the best to the team
• Mentor fellow engineers

Requirements

• 6+ years of software engineering experience and operating applications at scale
• Working experience building, debugging, deploying, and scaling applications built on various technology stacks
• 3+ years of experience with modern cloud platform providers, including but not limited to AWS, GCP, and Azure
• Working experience with containerization - Kubernetes, Docker
• Working experience with common observability tools and technologies, such as time series databases, log aggregation, metric visualization, distributed tracing, APM

Nice to Haves

• Knowledge and experience with Kubernetes, Kafka, Python, and Golang
• Experience with advanced metric analysis including anomaly detection
• Experience as a technical lead with ownership of long-term software projects

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.