Senior Social Media Manager

Job Description

About us

At Busuu, we believe amazing things happen when we learn together. This belief has led us to develop the world ́s largest language learning community with over 100m users from 190 countries, growing at up to 30,000 new users per day. The Busuu experience offers the best way to learn a language, with human interaction and courses created by experts, all powered by smart learning technology.

Our vision at Busuu is to inspire the world to learn together.

Our purpose as employees at Busuu is to inspire the world to learn together.

Job Description

What does a Senior Social Media Manager at Busuu do?

As a Social Media Manager at Busuu, you’ll play an important role in the growth of our brand externally – using social to drive awareness, engagement and love for our brand. You’ll bring bucket loads of passion for all-things social to craft and deliver a strategy that continuously elevates our brand. Your social smarts and creativity will continuously surprise and delight our communities of 2.3 million+ followers, in addition to attracting new audiences across our channels.

• Transform our overarching brand direction into a social media strategy that fuels audience growth and engagement.
• Plan and maintain our social content calendar across all key social media channels (Instagram, Twitter, Facebook, LinkedIn, YouTube, TikTok).
• Produce clear creative briefs that allow marketing designers to transform your post concepts into high quality content.
• Schedule content across channels, making room for reactive or quick-win content opportunities when necessary.
• Grow and continuously engage with our social communities, teaming up with the customer satisfaction team to ensure issues and support queries are managed effectively.
• Explore and grow new outlets for social community building, such as groups and streaming.
• Deep dive into our social analytics, reporting on content performance and continuously applying insights to further inform strategy and tactics.
• Collaborate with the wider marketing team to ensure that campaigns are brought to life across social media.

What we’re looking for from a Senior Social Media Manager at Busuu:

• 6+ years of experience managing consumer-facing social media channels.
• In-depth knowledge of how social platforms, organic algorithms and audiences work, with your finger on the pulse of the latest social trends.
• Culturally sensitive and internationally-minded. Bonus points if you’ve learned a language, or speak more than one language!
• Eagle-eye attention to detail – no commas will go astray on your watch and typos will never see the light of day.
• An excellent planner and communicator, who loves both the creative and analytical aspects of the job.

Being a part of Busuu - How do things work:

We are acutely aware that we are in unprecedented times and like all companies we need to adapt to this in order to safeguard our Busuu community. In order to do this we are constantly reviewing the government guidelines and adapting accordingly to accommodate the physical and mental wellbeing of our employees. In the current global climate, some of our team events are virtual and some of our benefits have been amended.

At Busuu we want to ensure that you have access to some great benefits:

• We have an amazing office which is available for you to work from if you would like to do so, this is completely optional at the moment in the current environment. If you would like to be in the office we have put in place lots of important social distancing practices to ensure you are safe to meet with your colleagues in person
• The office is well-equipped with free breakfast, plenty of snacks, fresh fruit and free dinner of your choice if you need to stay late
• Social interaction is really important to us so we have lots of remote activities for you to join into such as team events, socials, online weekly quiz, etc
• Their is a personal training budget just for you, so you can learn more in your field, attend virtual conferences and events that you find interesting
• We have a subscription with Perkbox which has great additional benefits for you to choose from
• To keep you active and help your mindfulness we offer weekly virtual yoga sessions
• Busuu offers a great private health insurance scheme
• You can also join our company pension with contributions from Busuu
• We like to support our teams with their work life balance so we offer flexible working hours
• We offer enhanced maternity and paternity leave

What happens next

We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. The hiring process is as follows:

1. CV application review - We will review it as quickly as possible and update on the next steps
2. Let’s chat - Quick chat about your experience and the role, we are looking to understand both how we can help you and how you can raise the bar at Busuu
3. Take Home Test - You will be asked to take on a short task and then present it back to the team. We are interested in how you think and how you approach problems rather than any one ‘right’ way of doing things.
4. Face-to-face and meet the team - You’ll be asked to come in and have deeper interviews with the Busuu team, plus the chance to learn more about us, our culture and values.