Commercial Excellence Manager

Job Description

Are you ready to help people live life to the fullest?

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.

Proper nutrition is the foundation for healthy lives, which is why we at Abbott Nutrition have been developing science-based nutrition products for over 90 years. Our goal in developing these products is to support your patients through all stages of life, from infancy to childhood to adulthood and everywhere in-between, so that they are able to live the fullest life possible.

We are seeking a strategic and solutions focused leader to join our Nutrition division as a Commercial Excellence Manager.

Based in Macquarie Park, and reporting to the General Manager, Nutrition, this new role will partner with our Sales Leaders with the aim of enhancing the effectiveness and profitability of our Sales Force functions through continuous improvement in commercial capabilities.

Drawing on your experience in commercial roles across Sales, Marketing, Training and Field Force Effectiveness, you will be the thought leader responsible for setting a clear path to direct, develop, measure and reward our customer facing team members. A strategic thinker, able to distil the complex to clear plans of action, you are a skilled communicator that builds strong professional relationships across stakeholders, enabling high levels of engagement and buy in.

Your job duties would include (but not be limited to):

• Define the Abbott ANI ANZ Commercial Excellence Principles, develop guiding principles for each of the Sales Force Effectiveness enablers, and associated learning support.
• Drive field force effectiveness and efficiency via key levers such as KPIs, review process standardisation, incentive processes, analytics, field force data and dashboards, ethical/field force automation, field force size, deployment and customer targeting. Build capability through the development of a competency framework and operationalise for sustained performance.
• Coach and support the sales managers to increase effectiveness of field force. Engage sales managers to gain insights and develop a Sales Force Excellence mindset whilst maintaining a strong performance culture throughout ANZ ANI.
• Design and deploy integrated analytics and dashboards to draw cause and effect relationship cut across Sales Force Effectiveness (SFE), CRM, Marketing, Training, Market Insights, Customer Relationship Management and Trade.

To be successful in this role, you will have:

• A tertiary degree in Business, Marketing or related field
• Extensive experience in a sales leadership focusing on field force effectiveness in a global organisation.
• Strong numerical and analytical skills
• Proven establishment & execution of a sophisticated, value-adding sales operations function in a small-medium business
• A proven track record of being a results-driven leader, with a knack for complex & creative problem solving
• Experience in coaching and developing successful teams
• The ability to collaborate cross-functionally to align on strategic direction.
• A background in FMCG, healthcare or a life science discipline will be advantageous!

Abbott provides some fantastic benefits for our employees, these include:

• Onsite Gym
• Ongoing Learning and development opportunities
• Discounted Healthcare
• Discounted Shares program
• Wellness program that includes Fresh fruit etc.
• Free Parking as well as easy access to public transport

To apply for this exciting opportunity, please visit our careers site at www.abbottcareers.com for more information.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us, or referring candidates to this role.