Manager, Marketing Operations

Job Description

Join the Thomson Reuters Enterprise Marketing Operations team as we drive sustainable change and optimization! As a key role in building on our leading-class operations and enablement capabilities, you’ll own process and governance in support of our One Marketing strategic imperatives. If you can identify and deliver guidelines and methods for Marketing to operate simpler, more integrated, and more agile, we want to talk!

Accountabilities:

• Develop and maintain operating models between Marketing teams as well as with business partner functions including Digital, Data, and Commercial Excellence.
• Drive operational efficiencies by identifying functions for CoE modelling, and scale common approaches and optimizations across Marketing.
• Anticipate external and internal customer needs; assess requirements and identify new solutions.
• Seek continuous opportunity for optimization to internal marketing-related processes and go-to-market efforts.
• Own cross-functional process definitions and RACIs.
• Communicate and train relevant marketing groups on process establishment and ongoing iterations.

Key Deliverables:

• Assess readiness, issue instructions on standardized practices and follow up for compliance and optimization.
• Identify and prioritize pockets of excellence that can be scaled globally. Lead initiatives for implementation.
• Regular cadence and collaboration among marketing and related stakeholder groups to share best practices, solutions, and tactical insights.
• Calibrate internal alignment to enable high-performance marketing. Partner with members of Marketing Operations team to systematically equip marketers with required skills, knowledge, and processes.

Skills and Experience:

• Four-year college degree in business or marketing related field. MBA preferred.
• Minimum 5 years experience or 3 years experience with MBA.
• Direct experience in marketing operations, B2B industry a plus.
• Proven experience navigating complex global and matrixed businesses.
• Track record of engaging senior leadership and being a catalyst for change, while demonstrating prioritization.
• Strong business processes acumen, especially in documentation/mapping/management, plus change management and enablement.
• Cross-functional collaboration / Influencing decisions. Relationship builder.
• Clear understanding of marketing processes and capabilities as well as demand gen strategy.
• Strong familiarity with marketing tools and infrastructure to support planning and budgeting, demand gen processes and lead flow, operations and workflow.
• Ability to manage multiple projects simultaneously, in highly matrixed organization, with skill, attention to detail, tenacity, and a focus on results - macro / high-level and micro / detail-level.
• Exceptional oral and written communication skills.
• Must be an individual with initiative and a solutions-orientation.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on thomsonreuters.com .