GVE Data Analyst & Tableau Developer

Job Description

Global Virtual Engineering is Cisco’s cloud-based virtual Systems Engineering organization responsible to offer next-generation pre-sales technical services and solutions to our customers, partners and field account teams worldwide.

GVE is a truly global and diverse organization spanning into all continents with team members present in more than 45 different countries in addition to support being provided in over 20 languages.

What You'll Do

In this role, you will make an impact on the way Cisco engages its customers in bringing our portfolio of solutions to the market.

Responsibilities include:

• Build, update, and maintain Tableau dashboards
• Organize and present data extracted from disparate tools, applications, and systems
• Perform ad-hoc data analysis to answer specific business questions and audit data quality
• Generate reports and data based on business context
• See opportunities for innovation and automation of internal processes
• Share knowledge and insights through documentation, presentations, and demonstrations for business and technical users
• Assist with identifying and validating business requirements by working with domain specialists for a function, developing simple use cases
• Identify and interpret patterns and trends in data sets
• Define new data collection and analysis strategies
• Evaluate the success of business decisions based on data
• Train business partners on how to access automated reports to ensure business has ability to operate independently on standard and/or routine reporting needs.
• Enable the best possible decision making, improving business engagement and operational efficiency.
• Solve challenging problems across the spectrum of processes and operations through reporting and data analysis.
• Lead the analysis and utilization of a diverse and expanding data ecosystem across engineering, sales, operations, marketing and planning.
• Collaborate with other data insights groups, IT and business intelligence units, to connect Global Virtual Engineering to the data that makes a difference.
• Help craft the business intelligence capabilities of the future for virtual selling at Cisco.

Minimum requirements:

• Demonstrated ability in an applied analytic role, involving diverse data sets and the provision of reporting
• Bachelor’s degree in Science, Computer Science, Statistics, Mathematics, Business
• Demonstrable ability to identify, analyze, and interpret trends and patterns in complex data sets
• Proven ability to translate data into actionable insights
• Strong documentation and communication skills
• Accuracy and attention to detail. High intellectual curiosity and ability to learn new concepts
• Advanced Excel skills
• Intermediate ETL skills (Alteryx, Knime, Tableau Prep...)
• Advanced data visualization skills (Tableau Desktop, QlikView, PowerBI, Domo, etc.)
• Fluent English, with exemplary verbal, written and presentation skills
• Advanced SQL skills
• Intermediate programming languages skills, such as Python
• Intermediate user of salesforce.com data and reporting functionality
• Experience with Snowflake warehousing platform
• Proactive, comfortable with autonomy and goal oriented

Who You'll Work With

In this exciting and impactful role, you’ll interact with a broad range of partners across all GEOs, including GVS Sales, Finance, Operations and IT.

• Working closely with Global Virtual Sales & Engineering Finance and Operations teams.
• Supporting the GVE Senior Leadership Team in decision making process.
• Working closely with Global Virtual Engineering key internal partners to help win business, build new revenue streams, and transform the traditional business model.

Who You Are:

You are a highly motivated Professional with strong problem-solving skills and the ability to analyze complex multi-dimensional problems. You are curious and willing to learn, with process-oriented attitude, while comfortable operating in a fast paced environment. You take customer service and responsiveness to your customers seriously.

A differentiated candidate will also possess:

• Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Business.
• Experience with matrix management, ambiguity, and fast paced work environment.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!