Cloud Renewals Executive, North America Job

Job Description

Requisition ID: 263438
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

In the Cloud Renewals Center, our people and our culture are central to our success! In this role, you are responsible for delivering end-to-end renewal execution through partnership with Customer Engagement Executives and the extended account team. You are responsible for interfacing with customers on SAP’s behalf to negotiate commercial terms and drive incremental revenue. You will be responsible for representing SAP and will be empowered to know all internal process-related phases of renewals. You will be continuously equipped for success as a subject matter expert in commercial principles that are key to SAP’s growth. We promote a culture of open dialogue and continuous improvement; in this role we encourage you to voice your feedback to drive improvements within the business.

Renewal Execution Tasks:

• Provide end-to-end renewal execution support, including internal transactional steps and customer interaction.
• Leverage internal SAP networks to navigate cross-functionally and regionally.
• Possess knowledge of SAP Cloud Terms and Conditions.
• Understand and deploy negotiation methods that are mutually beneficial to SAP and the customer.
• Knowledgeable in commercial metrics and forecasting principles.

Successful CREs are passionate about negotiating and working with people, are self-driven and emotionally intelligent, and posses urgency in their daily lives. Your experience includes:

• Experience in a customer facing role with ability to influence different stakeholders.
• Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals.
• Ability to work through multiple SAP commercial software systems.
• Proven ability to organize and prioritize tasks while being process oriented.
• Communicate clearly both orally and in written form and proven ability to build strong relationships.

The Cloud Renewal Center is a globally diverse, fast paced organization which has direct impact on SAP’s top line revenue metrics. Our mission is to reach #Quest4Zero each and every quarter: ZERO churn, ZERO lost, and ZERO slipped renewals.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: [email protected] ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations : Virtual - USA