Service and Workforce Development Specialist

Job Description

Rivian is looking for a top performer to be responsible for managing the service learning and development team’s projects and communications. This role will require high levels of energy, independent judgement and cross-team collaboration. Must be able to complete and manage team projects in a compressed timeline. They will be the front line of communication between learning and development and the service team. The Service Workforce Development Specialist will be supporting training roll out and launches as well as bringing partner collegiate programs online.

What You'll Bring:

• Support the various L&D projects being created and make sure they stay on time/need additional resources
• Create needs analysis for # of courses required to satisfy needs of service, collision field, manufacturing and energy
• Support the implementation of the learning management system for Service and Collision teams
• Support instructors with scheduling and coordinate rosters for designated courses
• Coordinate the procurement of training materials for virtual and instructor-led training
• Track the technicians count within service, the certified collision repair network and trade schools.
• Ensure that programs and processes are developed, assessed, communicated, and administered in compliance with Rivian’s objectives
• Track payments by Rivian’s 3rd party collision centers for access to training content
• Track training hours and requirements for Apprentice
• Interact with the entire Service Engineering & Operations Organizations
• Create reports to show progress and growth of the training programs
• Create high level updates for L&D and Service leadership on training impact and curriculum development
• Visit schools sites around North American market

This is What You'll Need:

• 3 + years’ experience with project managing in a corporate office setting
• Effectively handle multiple priorities, organize workload, and meet project deadlines
• Ability to work independently, accurately, and effectively in performing task or duties as assigned to completion
• Strong project management skills and familiarity with project management tools (Wrike, Trello, etc.)
• Professional demeanor, strong communication, writing and presentation skills
• High proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
• Travel required when necessary 30% - 40%
• Willingness to work in a strong cross functional environment
• Ability to manage multiple projects across varying geographic locations simultaneously
• Appropriate interpersonal styles and communication methods to work effectively with internal and external partners
Even Better If [A Plus]:
• Bachelor’s degree or equivalent work experience
• Past role working in automotive or collision repair setting
• Past experience with a training team a plus

Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages. Apply for this job