Delivery Assurance Project Manager

Job Description

Leads internal project to ensure that it meets all scope, time, budget and quality

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. We aim to ensure our valued clients have the most effective solution to suit the demands on a dynamic and fast-paced, modern business and the expertise to achieve maximum business benefit.

At Hewlett Packard Enterprise (HPE), you will be an integral part of a diverse team with curious minds focused on changing the way we live, work and play. We are a dynamic, fast-pace culture that thrives on partnering with and supporting our customers in making bold moves to revolutionize the world and make a difference for humanity. At HPE you will,

• Be part of an industry leading and innovative organization
• Join a friendly, collaborative atmosphere that fosters teamwork and connections around the world
• Have opportunity for career advancement through professional development, mentoring and networking
• Contribute to a great company culture that thrives on creativity, passion and success of our customers and team members

In this role:

Delivery Assurance Project Managers represent HPE Pointnext Services delivery teams in the development and review of customized support solutions to ensure scope, timeline, resource availability and associated delivery risks are represented correctly in the deal review for final approval. Partners closely with HPE Sales, Pursuit and Customer Account teams to ensure HPE Pointnext Services delivery teams can meet expectations and enhance the overall customer experience while remaining aligned to the financial model.

• Develop and maintain a strong understanding of the HPE Pointnext Services portfolio, service offerings, business model and financial model
• Develop and maintain trusted network across HPE cross-functional teams
• Leverage project management skills and knowledge of HPE Pointnext Services business model to ensure scope, timeline, resources and risks are accurately documented
• Communicate clearly and concisely to maintain alignment of delivery’s opinion review with HPE cross-functional teams and customer expectations
• Apply project management skills and tools to ensure tasks are completed on time to meet HPE and customer timelines
• Leverage active listening and knowledge of HPE solutions to identity risks to HPE Pointnext Services successful solution execution during the contract lifecycle
• Enable your curiosity and innovation to identify process improvements and operational efficiencies

Education and experience required:

• Relevant secondary education or equivalent work experience
• 1+ years in customer service, sales or management

Knowledge and skills:

• Ability to develop meaningful relationships, network, rapport and trust in a remote model
• Proficient Project Management skills
• Written and verbal communication, presentation, and persuasion skills; mastery in English
• Proficient in Microsoft Office suite of tools (Excel, PowerPoint, Word)
• Ability to work in a dynamic environment, manage multiple engagements and meet time sensitive deadlines
• Self-starting with ability to learn new process and policies quickly and develop skills
• Collaborative and team player
• Critical thinking and problem solving
• Data analytics and trend analysis
• Active listening, influencing and negotiating
• Difficult conversations
• Issue and resolution management

Optional, highly recommended skills:

• SharePoint usage
• Adobe Writer
• Salesforce.com and Lightning
• Career plan includes obtaining Project Management Professional (PMP) certification
• ITIL knowledge

In this amazing role, you will ensure we meet and exceed our customer expectations. If you want to be part of a business area that is growing with great opportunities and are ready for your next role, then please apply today.

What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world ́s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.

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