Senior Project Manager, North America

Job Description

Udacity’s mission is to power careers through tech education. We are an immersive online learning platform offering practitioner level education in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Driving Systems, Cloud Computing and more. Udacity is also helping the enterprise market bridge the talent shortage and skills gaps during their digital transformation journey. We are backed by some of the best-known investors - Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital to name a few.

Udacity for Government is a place for you if you are looking to be a part of something fast paced, impactful and inspiring.

This role is a mix of project management and partnership/client management. You will be responsible for developing, managing, tracking, and ensuring success across our programs. Your performance will be measured by how you manage existing partnerships and coordinate with Udacity for Government’s various sub-teams including the student experience team, local partners and other stakeholders to ensure stellar partner and student outcomes and broader career impact. If you are solution-driven, people-focused, and looking to create impact, this role is for you!

Responsibilities

• Act as a project/program manager for large scale projects with various entities, including government entities, semi-government entities, and donor corporations
• Manage senior clients and partner teams directly and independently
• Measure, analyze and report on program impact outcomes while tracking against KPIs
• Problem-solve and conceptualize program elements to achieve desired outcomes
• Manage the pre-launch processes of Udacity for Government programs
• Liaise between internal and external stakeholders at key milestones to deliver strong program outcomes
• Act as the main point of contact for partners and Udacity’s student experience team when they have concerns or suggestions, and help resolve any issues
• Support in career-building efforts
• Establish and build relationships with local governments, NGOs, top-tech firms, and universities, to develop and roll-out training at a large scale
• Contribute to quarterly and annual targets for revenue and users generated through government partnerships
• Nurture and maintain relationships with integrity and professionalism

What We Value

• Ability to speak and write in English fluently and idiomatically; Spanish is a plus
• 5+ years experience in end-to-end project management, partnerships and client management, ideally in consulting, education/training, or technology
• Strong analytical, verbal, and written communication skills
• Comfort manipulating large sets of data and developing insightful presentations
• Proven track record managing complex projects with multiple stakeholders across geographies
• Ability to handle mid to senior level stakeholders and interfacing with partner teams independently
• Ability to quickly identify opportunities, collaborate with multiple team members and influence decision makers
• Ability to drive initiatives, execute independently and be resourceful
• Strong organizational and documentation skills, ability to meet deadlines and manage several work streams simultaneously
• Adaptability and curiosity in a fast-paced dynamic environment
• Passion for learning and opportunity, digital transformation and tech-related projects
• A strong team player who enjoys collaborating, asking for and providing help when necessary
• Willingness to travel within North America and occasionally regionally/globally, only if necessary once restrictions are lifted

Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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