Senior Director, Sales Operations

Job Description

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.

Job Overview

Omada is looking for a Senior Director of Sales Operations to lead and further scale a key group within our organization. This role will be responsible for partnering with Sales, Customer Success, Alliances and Marketing leadership to develop accurate forecasting and pipeline measures, build strong relationships across field leadership and other cross-functional departments to influence decision making, drive process optimization and overall GTM effectiveness.

This is a high impact position in a fast-growing, highly successful organization that offers tremendous room for professional growth. The position reports to the VP of Commercial Operations and Strategy.

Your impact:

• Lead Sales Ops in support of all customer facing teams including Sales Development, Employer Sales, Customer Success, Health Plan Sales and Partnerships (Alliances).
• Direct the company’s sales force and GTM effectiveness and manage functions essential to sales force productivity, including annual planning, reporting, quota setting and management, sales process optimization and sales compensation design and administration.
• Design and develop a roadmap for processes, systems and tools to deliver analytics to drive overall growth and productivity metrics to ensure teams are hitting performance targets.
• Drive overall effectiveness of pipeline management, process, methodology, metrics, review, cadence, tools.
• Ensure planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the company.
• Drive effective compensation strategy, including partnering with People Ops and Finance, and facilitate annual sales compensation cycle, process, analysis and overall management.
• Partner with senior sales leadership to identify opportunities for sales process improvement.
• Facilitate successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch.
• Foster an organization of continuous process improvement and establish high levels of quality, accuracy, and process consistency.
• Responsible for the overall productivity and effectiveness of the GtM organization.
• Act as a resource to sales management in operational cadence.

You will be successful in this role if you have:

• Bachelor’s degree in business, engineering or related field required
• Master of Business Administration (MBA) or equivalent preferred.
• 12-15 years of related experience in sales operations, sales or finance.
• Intimate knowledge of sales forecasting, pipeline analysis, and reporting/analytics.
• Strong working knowledge of Salesforce.com and other sales productivity tools, including best practices for use, integrations and reporting
• Natural leadership talent, strong relationship building skills, and the ability to engage teams and build a culture of excellence that sets the bar high and delivers results.
• Excellent communicator with great talent in driving clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Experience collaborating with leaders in other functions (e.g. Finance, HR, and Marketing)
• Ability to work autonomously, deal with and interact at the senior management level and manage multiple priorities simultaneously.
• Strategic thinker with the ability to glean insights from processes, data, sales team feedback, industry best practices, continuous personal development, etc. to develop improved strategies.
• Big plus if you have experience in preparing and scaling a company to IPO with the programs, processes and systems that this involves.
• Demonstrated ability to roll-up sleeves and work with team members in a hands-on management capacity.
• Customer-focused - customer facing experience in a sales capacity highly desirable

Benefits:

• Competitive salary
• Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Stipend for professional development
• Two giftable Omada enrollments per calendar year
• Healthy snacks and meals
• Wellness events (e.g. running club)
• Community volunteering opportunities, plus one day off per year to volunteer
• ...and more!

About Omada Health: Omada is a digital care program that empowers people to achieve their health goals through sustainable lifestyle change. Working primarily through health plans, employers, and integrated health systems, the company delivers personalized interventions for individuals at risk for, or dealing with, type 2 diabetes and hypertension, as well as anxiety and depression. Combining data-powered human coaching, connected devices, a proprietary technology platform, and curriculum tailored to an individual's specific conditions and circumstances, Omada has enrolled more than 300,000 participants to date. Omada partners include Cigna, Kaiser Permanente, Blue Cross Blue Shield Minnesota, and other leading health plans.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.